Description

Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. For more information, visit www.worldbank.org.

Poverty Global Practice

The Poverty and Equity Global Practice, part of the Equitable Growth, Finance, and Institutions vice-presidency, plays a key role in supporting the World Bank Group’s goals of ending extreme poverty and boosting shared prosperity. It generates knowledge and dialogue and supports operational solutions, focusing on poverty monitoring and statistical capacity building, markets and institutions, fiscal and social policy, and resilience to shocks and sustainability. The practice is organized into seven regionally-oriented units—EAP, ECA, LAC, MNA, SAR and two in AFR responsible for the delivery of country programs – and a Global Unit, responsible for the delivery of global programs and corporate priorities. The development and flow of global knowledge within the practice is facilitated through five cross-cutting thematic lines.

These are:

(1) data for policy analysis;

(2) markets and institutions for poverty reduction and shared prosperity;

(3) fiscal and social policy for poverty reduction and shared prosperity;

(4) poverty, fragility, and conflict; and

(5) welfare implications of climate change. Our global programs focus on the production of tools and methods for poverty and distributional analysis and of knowledge and public goods to advance the poverty and equity agenda at all levels.

Job Duties and Responsibilities:

The Role of the Program Assistant is to :

• Provide full administrative support to the Practice Manager, including managing the calendar, organizing meetings, seminars, high level workshops and events and ensuring all logistics are appropriately arranged. It is important that the Assistant is proactively managing the calendar and events and following up on items for action.
• Provide back-up support to the Sr. Executive Assistant as needed.
• Organize travel arrangements and logistics, working closely with Amex and, as necessary, liaising with country offices and external parties.
• Assist in providing advice to all Global Unit staff regarding processing procedures, business processes and ensuring compliance with Bank guidelines. Undertake basic literature research and data retrieval as requested by teams.
• Handle logistic requirements for meetings, learning and knowledge events organized by the Unit, including procurements and travel arrangements, in compliance with Bank rules and policies.
• Provide the Unit’s TTLs and relevant Global Leads with operational support for processing ASAs and trust funds and monitoring deliverables and budgets.
• Support the Unit’s TTLs and relevant Global Leads in the procurement of services and the contracting process of STCs, including eConsultant/AdminPortal submissions, compiling all requirements for recruitment, monitoring of deliverables, following up pending items to facilitate their timely completion.
• Review and follow-up with TTLs to ensure that consultant commitments and balances are paid and contracts are closed accordingly for unit-led tasks.
• Support in the hiring process of ETs/Term staff via Compass, compiling all requirements for recruitment, following up pending items to facilitate their timely completion.
• As required, handle the coordination of shortlisting and interviewing of candidates, prepare binders with confidential information and maintain contact with candidates regarding their interviews and selection status.
• Coordinate on-boarding arrangements for the arrival of new staff in the unit by submitting eservice requests (including office space, telephone, desktops, Outlook, computer log in accounts, and People’s Directory).
• Coordinate and supervise general office procedures; Oversee the administrative functions of the office, i.e., TRS, LARS, SAP, HR functions; update and maintain distribution lists. Maintain liaison with key HR and RM personnel and ensure the Unit is on track with their requirements and timetables.
• Assist internal and external clients with general inquiries and/or provide guidance accordingly.
• Overall coordination of the Unit’s workflow and events.
• Liaise with other ACS staff in the POV global practice and be back up as required.
• Undertake other administrative duties as may be assigned by the Practice Manager.

Selection Criteria

• Minimum Education/Experience: Bachelor’s Degree with 5 years of relevant experience, or equivalent combination of education and experience.

• Previous experience supporting project teams and good knowledge of the World Bank policies, procedures and operating systems (Outlook, Operations Portal, MyTF2, Admin Portal, SAP, RM Reports, HR Compass, Amex, Intranet, etc.)

• Professional demeanor with excellent organizational and time management skills.

• Strong task management skills to undertake diverse and complex assignments with minimal supervision.

• Ability to prioritize and balance competing demands under pressure, demonstrate proactivity, while keeping attention to detail and exhibiting tact and judgement.

• Outstanding interpersonal and communication skills (both written and spoken English), with ability to effectively interact with internal and external clients and staff at all levels.

• Ability to draft routine correspondence (memoranda, minutes, responses to queries) and edit and proofread correspondence, ensuring proper grammar, punctuation and style.

• Experience in event planning and organization.

• Proven ability to work effectively in a team-oriented, fast-paced environment, and contribute towards common goals.

• Positive attitude and proactive approach, high degree of motivation, initiative, flexibility and reliability.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.