Position Title: Program Administrator

For over 60 years, SCI’s Defense & Aerospace Division has been a leading provider of defense and aerospace electronics design and manufacturing services. From tactical communications systems to airborne communications and information processing, we deliver high-reliability solutions that keep our first responders and war-fighters connected and protected in the field.

We are currently recruiting highly qualified candidates, whose background and career goals meet our needs, for the following position in our Huntsville, AL facility. Please note that due to our Department of Defense contract requirements, U.S. CITIZENSHIP IS REQUIRED.

Position Overview:

Responsible for all administrative aspects of the program. Works closely with the Program Manager and with various departments to meet program delivery goals. Maintains direct contact with customers and with operations personnel to ensure positive relationships are maintained and customer expectations are met. Provides customer reporting. Receives customer requests and prepares documents related to processing returns (RMA). Updates databases. Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.

Nature of Duties:

• Responsible for all administrative aspects of the program.
• Works closely with the Program Manager and with various departments to meet program delivery goals.
• Maintains direct contact with customers and with operations personnel to ensure positive relationships are maintained and customer expectations are met.
• Provides customer reporting.
• Receives customer requests and prepares documents related to processing returns (RMA).
• Updates databases.
• Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules.
• Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.
  

Position Requirements:

• U.S. Citizenship
• Microsoft Excel
• Windows Office
• 2-4 years of Customer Service (or equivalent)

Sanmina is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

This is an ITAR facility and applicant must be a US Citizen.