Program Administrator 211
Job description
SUMMARY:
Responsible for program oversight of the 2-1-1 call center, the community’s central 24/7 comprehensive information and referral service for health, human, and disaster services. Responsible for assuring quality service, including hiring, scheduling and training of staff; provide high-level oversight of, planning and developing program policies and procedures for the future direction of 2-1-1, and, as part of the leadership team, for continuous improvement of 2-1-1 and its services. Required to be available during declared emergencies to perform duties as directed by the Division Director.
Job Type: Full-time
Pay: $34.90 - $43.61 per hour
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