• Manage end-to-end product delivery through the entire lifecycle with a cross-functional team empowered to pursue the best solution to their customers’ needs and problems.
• Work at a strategic level to understand the product roadmap in partnership with the Product Manager & other key product team roles to build a technology plan considering non-functional requirements, timelines, constraints, resourcing, and budget across legacy and modern technologies that make up the product ecosystem.
• Manage the relationship between technology leadership to facilitate & communicate any coaching or support needed for team members from functional managers.
• Collaborate & communicate across technology leadership, resource requests beyond the established dedicated team.
• Manage and coordinate vendor relationships required to deliver on the product vision.
• Deep understanding of the product team’s systems, processes, priorities, and technologies while representing these aspects to all levels of leadership.
• Find and drive process improvements with the team for increasing efficiency of the delivery process and quality of deliverables to meet & exceed customer expectations.
• Establish appropriate metrics to help build, over time, a more consistent measure of delivery with ScrumMaster.
• Responsible for establishing and driving efficient communication and collaboration path with other teams, and being the escalation point when impediments cause risk to delivery.
• Guide teams to do their work in a way that minimizes key-person dependencies and knowledge silos.
• Ability to hold teams accountable for achieving product goals.
• Manage problem resolution, risk, and dependencies blocking the team from achieving desired solutions and facilitate timely action plans with the Product Manager, Scrum Master & other stakeholders.
• Oversight of production issues; seeking to engage the appropriate people who need to help resolve the issue as urgently as possible with facilitation from Scrum Master.

• Product/Project Management experience (or leading initiatives on a technical level from design to delivery).
• Technical solution design experience and execution (delivery) experience are essential in a cloud-based environment.
• Agile leadership experience is a must, preferably in a Scrum environment.
• Highly organized with meticulous attention to detail.
• Experience leading cross-functional teams.
• Able to communicate with different levels of audience from general user to senior executive.
• Passion and experience for being a Coach/Mentor/Teacher to product teams.

CULTURE AND TOTAL REWARDS:

Currently ranked as the 37th largest private company by revenue in Minnesota (Minneapolis-St. Paul Business Journal), Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace including the Wellness by Design Platinum +Green award from Hennepin County and is a mspWellness Champion. Western National was also named a Star Tribune Top Workplace in 2021 and 2022. The company is also consistently recognized as a Ward’s 50 property-and-casualty insurance company for its outstanding financial results.

Western National has long been known as “The Relationship Company®,” and caring for our employees is a part of that relationship commitment. Western National values connectiveness, empowerment, and accountability. Western National offers competitive pay, advancement opportunities, a generous benefits package, a robust wellbeing program, and a commitment to a healthy work/life balance. These attributes are just some of the reasons why nearly half of our employees choose to stay on the Western National team for ten years or more!

Western National offers full time employees a significant Total Rewards Package, including:

• Medical insurance Plan options
• Health Savings Accounts (HSA)
• Flex Spending Accounts (FSA)
• 401(k) Plan (plus company match)
• Wellbeing Program
• Onsite Fitness Studio
• Paid volunteer time
• Time Off – including vacation and holiday pay
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk & Insurance Education)
• Discounts on personal auto and homeowner's insurance
• Paid parental leave
• Profit-sharing bonus
• Other standard employee benefits – including dental insurance, vision benefits, life insurance, disability insurance, and more.

Western National believes in supporting balance between work and life by providing a flexible work environment with includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs.

Western National provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.