Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Position Details:

The MSM Implementations team, within MSM Operations manages & facilitates the Category Review process as well as other assortment growth initiatives within Grainger. This includes working to set up/iterate standard process and the workflow management tools that track the work. This department also provides reporting and meaningful insights into the progress of work. You will oversee the project tools that manage Category Review work, and the workflows that route the work from one department to the next. You will report to the Manager, MSM Implementations.

You Will:

• Be a workflow process and tools owner (e.g., Jira, SmartSheet) including an advanced training resource for these tools
• Own reporting and analytics for team and identify opportunities to improve reporting and processes within department
• Workflow ownership and maintenance
• Partner with teams and leaders across organization
• Maintain knowledge of the Category Review process and team historical information
• Maintain documentation of current processes for internal and cross-departmental use
• Manage project quality control/auditing, escalation, and execute within given deadlines
• May lead, develop and standardize additional workflows
  

You Have:

• 3+ years of Merchandising, eCommerce, Project Management or Product Lifecycle experience, or equivalent analytical experience required
• Demonstrated continuous improvement & project management experience; especially of large-scale, cross-departmental projects
• Experience working in teams with dynamic, process-driven, multi-channel work environments
• Proficiency using data and reporting tools (e.g., Teradata, PowerBI) to perform data analysis and make data-driven insights and decisions
• Excellent stakeholder management and communication skills

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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