Summary Description of Role

The duties of this position entail the development of full time, part time, weekend and PRN schedules for Central Pennsylvania, Southeastern Pennsylvania and the State of Delaware. The position will report to the Director of Operations and work closely with the Manager of Referrals and Admissions, the Residential Directors (Pennsylvania and Delaware) and the Director of Adult Day Services (Pennsylvania and Delaware). The position will have the ability to read and interpret ISPs and LSPs to create and modify schedules in accordance with the supported Individuals level of reimbursement and required staffing hours to support their needs. The position will be responsible for, and have the ability to, update and change schedules according to the operational needs of the programs. The position is responsible for preparing and organizing work schedules for direct support staff to make sure that the required/appropriate number of personnel or staff are on duty in every given work period/shift.

Duties will also include the ability to read daily staffing reports to determine staffing levels and unnecessary overtime throughout Residential Programs. Exercises the authority to speak with managers and staff to reduce unnecessary overtime and determine potential issues with the Payroll System to ensure automated recording of hours worked for staff. Reviews Payroll Reports to ensure that staff are working their scheduled hours and properly recording hours worked during the scheduled shifts.

Qualifications

Bachelors Degree preferred. 3 - 5 Years of Residential Program Experience.
Ability to read and interpret both ISPs and LSPs to determine staffing hours. Understanding of support models for Individuals with IDD and Neuro Differences.
Knowledge of HRIS/Payroll systems and/or scheduling software (Paycom preferred). Strong administrative skills. Working knowledge of Microsoft Office Suite; specifically, the Excel Software Program.
Strong and demonstrated analytical skills. Ability to work with processes, read and interpret Paycom / Payroll Hours Reports and make recommendations and changes as a result of trends.

Role Specific Accountabilities

The specific accountabilities of this position will include:

• Develop and implement staffing schedules and recommendations, adhering to company guidelines, within the scope of standardized work schedules for a 24/7 operations model.

• Develops and maintains a working relationship with Fiscal, Programs, and Human Resources which fosters the ability for the departments to maintain staffing levels that provide a safe work environment for both our Individuals and the staff that support them.

• Works in collaboration with Administration, Management, and the Leadership Teams of Programs and Services to develop and alter staffing schedules that meet our operational needs and are cost effective within the parameters of the organizations reimbursement levels.

Shared Accountabilities

• Responds and/or acknowledges all emails, phone calls, and correspondence regarding matters under assigned case load within 24 hours.

• Maintains effective working relationships with peers, supervisors, and direct reports by encouraging and modeling professional interactions that reflect accountability, trust and respect.

• Sustains an organizational culture of integrity that promotes direct and open communication, participation in decision making, transparency in operations, and encouragement of appropriate discretionary judgment and innovative ideas and solutions.

Primary Collaborative Partners

• Senior/ Team Facilitator

• Team Leader

• Senior/Program Specialist
• Residential Director, Adult Day Services Director, Assistant Residential Director
• Human Resources
• Fiscal / IT

Organizational Expectations

• Promotes the civil rights, citizenship and full community participation of individuals of CIs programs and services.

• Maintains confidentiality of individuals according to provisions of the Health Insurance Portability and Accountability Act, state laws, and regulations.

• Ensures that Programs assigned under their management are in State, County and Regulatory Compliance for Annual Licensing Renewal.
• Maintains all required Annual Training Expectations as mandated by Agency guidelines, ODP, and other applicable regulations.
  • • Annual CPR/First Aid Recertification
    • Annual Fire Safety and Emergency Preparedness Recertification
    • Successful completion of a Bi-ennial Physical (every 2 years)
    • Maintain a valid Pennsylvania (or resident State) drivers license
    • Complete 24 hours of annual training no later than September 30th

Essential Functions

In general, the work of the Scheduler includes performing analytical and interpretive analysis to prepare, produce and disseminate staffing schedules for multiple Programs throughout the organization. The essential functions include high level administrative duties, requiring analysis and inputting schedules into the Paycom System. The position also requires the ability to review Paycom Reports on a daily basis to determine potential changes to the staffing schedules and communicate with management recommendations for changes to the schedules. Participation in meetings is also required and the ability to review trends and communicate changes to staff and management is essential. The position will also require the ability to sit and/or stand for extended periods of time. Work outside of the office setting, when required, is also expected and visits to homes or other work sites will take place as needed. The ability to travel to program sites and meetings is required as well. The position will assist with and provide support with special projects as needed.

Core Competencies

• Strong analytical skills and the ability to work with and through processes is required. Ability to train on the Paycom Schedule Module. Ability to prepare and update schedules in the Paycom System.

• Ability to read, write, and communicate effectively in English. Ability to be flexible and multi-task. Ability to problem solve effectively.

• Ability to read, interpret, and apply regulatory guidelines.

• Ability to track multiple projects and meet multiple moving deadlines.

Physical Demands

• The physical ability and manual dexterity to read and interpret financial information.

• The physical ability and manual dexterity to input massive and often repetitive information into the Paycom Payroll System on an ongoing basis.

• The physical ability to lift up to thirty (30) pounds occasionally, and ten (10) pounds frequently.

• The ability to sit and/or stand for extended periods of time.
• The visual ability to provide supervision and observe behaviors of supported individuals.
• The ability to record and review electronic data/information related to supported individuals outcomes, goals, observations and other required documentation and to ensure this information is converted into supported hours for staffing schedule purposes.

Reasonable Accommodations may be made to assist persons with disabilities to perform the essential functions of this job, as outlined above.

All positions are subject to the availability of county/state/federal funding.