Under the direction of the Aquatics/Program Director and/or designee, the Pool Manager is responsible for providing leadership to the assigned day-to-day operations and management duties of pool operations. In the absence of the Aquatic Director, the Pool Manager will help to serve as the leader in charge. Day-to-day operations may include associate supervision, scheduling, program supervision, pool management/maintenance, and training. The Pool Manager is responsible for assisting in leading their associate team in superior levels of member service and engagement though implementing fun, robust, and exciting aquatic programming.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Lead manager in the absence of the Aquatic Director.
• May be required to develop schedules, approve timesheets, and/or other administrative functions as assigned
• Assists in leading and supervising program activities, aquatic camps, and special events as they relate to aquatic operations
• Trains and directs associates as needed within the aquatic operations.
• Evaluates associate performance and provides feedback to the Aquatics Director. Maintains records of associate certifications and ensures they are current and compliant with association standards
• Ability to perform all functions as those they supervise and maintain qualifications and certifications of Lifeguard, Swim Instructor, Pool Operator, and Lifeguard Instructor and/or YMCA Swim Lesson Instructor Trainer. May be required to secure other certifications/training post hiring
• Monitors daily pool operations to adhere to all state, local and Y health and safety regulations and maintains accurate records of pool chemical levels, facility maintenance, records, licenses, and permits
• Responsible for pool maintenance (including weekly chemicals, backwashing, etc.)
• Provides oversight of aquatic associates in regards to daily cleaning of pool decks and surrounding areas
• Conducts trainings as assigned
• Supervises swim lesson program and ensures that all best practices are followed and progress reports are distributed as directed by Aquatics Director
• Fosters an environment that is positive and welcoming to program participants, members, and staff
• Adheres to Y operating standards and risk management policies
• Maintains high quality standards adhering to, or surpassing, association standards and care and maintenance of program facility and equipment
• Models relationship-building skills (including Listen First) in all interactions. Responds to
  all member and community inquiries and complaints in timely manner
• Performs all other duties as assigned

Education/ Experience Required:

• Must be at least 21 years of age
• High School Diploma or GED preferred
• A minimum of 2+ years of experience supervising aquatic operations preferred
• Hours are primarily evenings & weekends

Certifications/Trainings Required:

• Must possess and maintain American Red Cross (If holding YMCA Lifeguard, must crossover to ARC within 60 days of employment)
• Must possess and maintain YMCA Swim Lesson Instructor certification or obtain within 60 days of employment
• Must possess and maintain American Red Cross Lifeguard Instructor and/or YMCA Swim Lesson Instructor Trainer certification or obtain within 90 days
• Must possess and maintain a CPO certification or obtain within 60 days
• Will be required to attend and complete trainings as assigned by supervisor
• Ability to perform all functions of those they supervise
• Must demonstrate lifeguard skills in accordance with Association standards