Job Title

Police Dispatcher

Requisition Number

RE37534

Working Title

Communications Officer

Department Name

3HL00:UK Police

Work Location

Lexington, KY

Grade Level

41

Salary Range

$15.51-24.81/hour

Type of Position

Staff

Position Time Status

Full-Time

Required Education

HS

Click here for more information about equivalencies:

http://www.uky.edu/hr/employment/working-uk/equivalencies

Required Related Experience

No experience required.

Required License/Registration/Certification

| Certification from the Kentucky Department of Criminal Justice Training, Telecommunication Academy must be obtained within 12 months of hire

Physical Requirements

Must be able to sit for extended periods of time, view multiple computer screens without difficulty, and handle intermittent periods of high levels of stress.

Shift

12 hour shifts with rotating weekends off. Must be able to work any of the following:
1). 7:00am – 7:00pm
2). 7:00pm – 7:00am

Days, Nights, Weekends, Holidays, and Overtime for special events such as UK home football games.

Job Summary

The University of Kentucky Police Department is seeking a Communications Officer to provide emergent and non-emergent support services to the UK community. This position reports to the Communications Supervisor within the Support Services division.

The major job responsibilities for the Communications Officer is radio monitoring, telecommunications – emergency 911, records of activity, and monitoring and operating CJIS (Criminal Justice Information System). Specifically, Communication Officers receive and respond to a variety of emergency and non-emergency calls for services and complaints asking questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies.

This position operates a radio console maintaining radio communications with police and security personnel to ensure proper response to citizens’ complaints, calls for service, and officer safety. Communications Officers monitor and operate a multi-line telephone console system, TDD system for the deaf and hearing-impaired, an app-based student safety program, a mass notification system as well as a control access and camera system. This position maintains records of service and related data in a computer-aided dispatch system, and monitors, operates, and modifies information in the Criminal Justice Information System (CJIS).

IEBC (Internal Employee Being Considered)

If you are not already certified as a Telecommunicator in Kentucky, you will be required to attend a mandatory 4-week live-in training academy at the Department of Criminal Justice Training in Richmond, KY. The academy requires that you reside at their residence halls during the week.

The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate, start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted.

Skills / Knowledge / Abilities

Customer service
Typing
Quick decision making
Excellent written and verbal communication
Accuracy
Attention to detail
Ability to learn and become proficient with new computer systems

Does this position have supervisory responsibilities?

No

Preferred Education/Experience

Deadline to Apply

01/02/2023

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.