Phlebotomy Coordinator

All the benefits and perks you need for you and your family:

• Benefits from Day One for eligible employees
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time, Days

Shift: 40 Hours per week

Location: 9100 W 74th Street, Merriam, KS 66204

The community you’ll be caring for:

At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.

The role you’ll contribute:

The Phlebotomy Coordinator facilitates phlebotomy services throughout Shawnee Mission Medical Center by providing training & education to all laboratory and hospital staff. He/She promotes the delivery of high quality laboratory services to patients, clients and other customers. Responsible for daily coordination and direction of workflow at assigned site; monitors and ensures adequate staffing levels on a daily and shift basis.

The value you’ll bring to the team:

• Maintains all the essential job functions of the Laboratory Assistant position.
• Organizes, prioritizes, distributes and shares work assignments fairly and in a manner that ensures specimens are collected and processed in a timely fashion.
• Communicates in a friendly, professional manner with patients, visitors and associates.
• Shows enthusiasm in the workplace; actively involved in promoting morale & encouraging others.
• Contributes to ongoing peer review process and to betterment of the section with constructive ideas.
• Seeks opportunities to work cooperatively with other members of the hospital & system.
• Works as needed to ensure appropriate staffing levels on all shifts and the outpatient area. .
• Assist as requested with in-hours phlebotomy training program.
• Assists staff in adapting to changing customer requirements.
• Attendance pattern reflects commitment to job requirements & patient care needs.
• Organizes and participates fully in daily operations, making decisions and solving problems as needed.
• Examines existing processes, problems and continuously looks for ways to do things better.
• Demonstrates & models positive behaviors which are supportive of change.
• Utilizes critical thinking to recognize & resolve problems, documents corrective actions, and communicates to team.
• Works independently
• Uses time efficiently when regular workload is done.
• Cross-trained between laboratory areas.
• Limits personal phone calls & business so as not to compromise productivity.
• Takes responsibility for own actions; openly admits mistakes & seeks ways to correct the problem.
• Models outstanding patient & customer service; holds staff accountable for the same.
• Anticipates, identifies and/or resolves problems related to customer satisfaction.
• Collects specimens from patient using age-appropriate techniques; labels and prepares specimens for transport; performs related data entry functions in a careful and timely fashion with scrupulous attention to identification and handling.
• Completes all necessary clerical duties in documenting workload and securing correct patient billing.
• Collaborates with nursing staff, clinical educators & lab leadership in the development, implementation & evaluation of phlebotomy program.
• Follows established safety & biohazard protocols.
• Organizes & prioritizes workflow to meet established turnaround times.
• Adjusts to changing customer needs by adapting work habits, schedules, or matters of personal convenience to improve service.
• Recognizes that the attainment of knowledge is every employee’s responsibility & accepts accountability for staying current on all written or electronic communication.
• Enhances technical & professional knowledge in one or more aspects of laboratory medicine by participation in mandatory & continuing education opportunities.
• Recognizes and supports cost-effective ideas and initiatives.
• Maintains appropriate level of inventory and stock within the draw stations.
• Maintain all patient information files related to phlebotomy services; updating as needed.
• Monitor all registrations for physician clinics and home health patients to ensure accurate billing records for optimal reimbursement of services.
• Understands & utilizes department resources, including department manuals, administrative policy manuals, safety manuals, MSDS & reference material.
• Conserves time for lab leadership by anticipating needs & researching questions & issues.

The expertise and experiences you’ll need to succeed:

• Phlebotomy Skills
• Excellent Customer Service Skills
• Computer Skills
• High School Diploma required