Job description

Position Purpose:
Under direction from the Supervisor, Specialty Pharmacy Services and pharmacists in the Specialty Pharmacy, the Intake Specialist I is primarily responsible for enrolling new Specialty Pharmacy patients and ensuring that all pertinent patient information is contained within the record. Patient information shall include demographics, allergies, medication history, comorbidities, and payer information. The Intake Specialist’s main objective is to place phone calls to new and existing patients, answer phone calls and contact the doctors and patients via fax or phone or other communication means. The Intake Specialist is also responsible for accurately translating prescription information and all other information obtained to dispense the medication into the pharmacy dispensing software. The Intake Specialist may also be responsible for obtaining information and assisting providers and insurance companies in triaging prior authorizations for patients of the specialty pharmacy. The Specialty Pharmacist is accountable for verifying the prescription entry. This position will function with and assist any other area in the facility as needed with regard to pharmacy technician type duties.

Responsibilities

• Placing phone calls to new and existing Specialty Pharmacy patients.
• Enrolling patients into specialty services which may include, patient care management, copay assistance programs, billing information,
• Answering the inbound calls from patients, prescribers, and other healthcare professionals.
• Contacting doctors to obtain necessary information.
• Managing the assigned workflow queues.
• Accurate and thorough documentation of information and prescription order set up.
• Responsible for other duties as assigned by the pharmacist lead/upper management.
• The Employee will act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive to achieve. Thus, legal and ethical compliance is an essential duty of each employee.
• May be asked to perform other duties as requested by Supervisor.
• Participate in, adhere to, and support compliance program objectives

#INDAS

Job Type: Full-time

Pay: $20.50 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Phoenix, AZ 85054: Reliably commute or planning to relocate before starting work (Required)

Experience:

• pharmacy: 2 years (Required)

License/Certification:

• CPhT (Required)

Work Location: One location

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