Pet Palace Resort Assistant Manager

Full Time
West Chester, OH 45069
Posted
Job description

At Pet Palace, we are looking for a compassionate, hardworking, enthusiastic animal lover to help manage our amazing team of employees at our West Chester, Ohio location!

Our ideal Assistant Manager would be an individual who is a compassionate animal enthusiast with a strong work ethic, attention to detail, and who thrives in energetic environments.

● competitive salary.

● attractive benefits plan and perks.

● 401(k) with employer match available.

● performance bonuses.

● opportunities for advancement.

● annual reviews and raises.

Resort Assistant Manager

● This position is responsible for maintaining and exceeding Customer expectations by successfully completing these Primary Duties and Responsibilities:

● Lead and develop all Pet Care, Customer Service, and Grooming Specialist teams to maximum performance.

● Complete the recruitment, hiring, appraisal, promotion and termination of employees.

● Oversee the day-to-day operations and maintain the quality working standards of the facility, operations, procedures, cleanliness, and overall workflow.

● Initial point of contact for all client and pet issues and escalate to District Manager when needed.

● Manage employee schedules, payroll, and facility deposits.

● Operate and encourage all employee to work in a safe manner.

● Other duties as assigned

Job Specifications/Qualifications

● Previous management experience required

● Experience managing 50 or more employees

● 1 or more years of experience in an animal environment

● Flexible schedule including nights and weekends

● Excellent communication, leadership and organizational skills

● Energetic, caring and passionate about animals

● Attention to detail and ability to observe animal behaviors on a daily basis

● Capable of lifting up to 40 pounds

● Ability to stand up to 8 hours

● Operate basic computer software

Pet Palace is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Experience:

  • Assistant manager: 1 year (Preferred)
  • Kennel: 1 year (Preferred)

Work Location: One location

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