What You Will Do:

Performance Improvement Coordinator
Full Time
Glen Burnie, MD


The Power of Caring

Within all of us there is untold power. An unstoppable strength. A desire to do more.

At University of Maryland Baltimore Washington Medical Center, we know that caring can’t be taught, it’s something that comes naturally.

We're looking for talented professionals to join our extraordinary team at UM BWMC — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Named Top Workplace in the USA for 2021!

As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland and features one of the state’s busiest emergency departments, as well as a team of experts who care for our community and one another. As a Top 10 Maryland hospital ranked by U.S. News and World Report, UM BWMC is the pulse that keeps Anne Arundel County moving forward.

General Summary

Under the auspices of the Quality Improvement Department, the Performance Improvement Coordinator conducts performance improvement activities to ensure consistency with organizational policies and procedures and regulatory requirements.

Mission

All employees are responsible for extending the mission and values of BaltimoreWashingtonMedicalCenter by dedicating oneself to providing the highest quality healthcare services to the communities we serve.

Reporting Relationships

Reports directly to the Director of Performance Improvement and Clinical Decision Support.

What You Need to Be Successful:

Qualifications

Graduation from an accredited nursing education program approved by the Board of Nursing or found by the Board to be substantially equivalent to the programs in Maryland. Current RN licensure is required. Three years experience in Performance Improvement and a comprehensive knowledge of regulatory and accrediting agencies is preferred. Computer skills, knowledge of research and statistical methods are necessary.

The Associate must have excellent writing skills and knowledge of correct business English; strong organization skills, ability to perform multiple tasks with interruptions and manage time effectively to achieve simultaneous goals. Must demonstrate excellent interpersonal skills to effectively communicate with physicians, hospital personnel and external agencies, both verbally and in writing. Must have strong problem-solving skills, demonstrated by effective problem identification and problem-solving. Must have experience with automated databases to include Word and Excel. Demonstrates a commitment to group goals and teamwork.

Working Conditions

Works inside a clean, well-lighted environment. May be exposed to frequent interruptions, multiple demands. Work is high demand. Potential for minimal exposure to communicable diseases and hazardous materials requiring the observance of Standard (Universal) Precautions and safe handling practices. This position has been classified as low or no exposure risk and does not require the completion of an annual testing, but may require "just in time" testing if the need arises.

Physical Requirements

Requires sitting for prolonged periods of time. Standing, walking, stooping and bending are required. Manual dexterity for utilizing computer keyboard is required. Visual acuity to read medical records, department literature and viewing video display monitors is required. Clear speaking and articulation and hearing required for telephone communication and interacting with customers. Lifting of less than 25 pounds with frequent handling of records and reports and reaching for and handling of equipment is required.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.