Job description
Primary Details
Time Type: Full time
Worker Type: Employee
At QBE, our purpose is to give people the confidence to achieve their ambitions inside and outside of work. From development opportunities, to flexible work options and highly competitive reward and benefits packages, we understand the importance of living our values when it comes to our people. Everything we do at QBE is underpinned by our company’s cultural elements – because we know it's not just what we do that matters, it's how we do it that makes the difference.
This opportunity is accountable for identifying, leading, and executing opportunities for innovation and continuous improvements for business processes. Create process efficiencies across all disciplines to improve the team’s efficiency through streamlined process improvement, coordinated service delivery, and an improved employee experience. Develop and conduct consistent risk & control assessments per established process. Guide remediation activities to help manage risks, issues and controls to ensure compliance with company policy and regulatory requirements.
Primary Responsibilities
Continuous Improvement
Continuous Improvement
- Review and evaluate all business processes and policies
- Identify key priorities and make relevant improvements to ensure operational excellence and legislative compliance as well as ensuring they are fit for purpose
- Identify and deliver service improvement activity across the function by employing process improvement methodologies and the application of innovative thinking
- Support long term effectiveness of process improvements by working with leaders to establish, monitor and evaluate key performance indicators and support the development of best practices and procedures to align with team objectives
- Act as the delivery lead across multiple projects with varied stakeholders to ensure they are delivered to a high quality and on time
- Collaborate with both global and local teams
Risk Management
Required Education
Required Experience
Preferred Competencies/Skills
Preferred Experience
Preferred Knowledge
- Undertake the day-to-day identification, measurement, mitigation and reporting of risks in accordance with the Risk Management Framework requirements
- Report issues and manage the entry and update process into the risk and controls system
- Coordinate review of existing issues and incidents to ensure they are being managed in line with risk management standards
- Support root cause analysis and remediation activity of any material risks, issues or incidents while keeping Enterprise Risk Management informed
- Communicate with the Risk Partner to ensure quality of issue documentation, root-cause analysis, rating, cross-functional dependencies, legal/compliance engagement, risk treatment action plans and appropriateness of target dates
- Support the identification of key risks and proper escalation where there are control gaps by ensuring the control environment is both designed and operating effectively
- Serve as point of contact for the regulatory compliance matters impacting the team
Required Education
- Bachelor's Degree or equivalent combination of education and work experience
Required Experience
- 3 years relevant experience
Preferred Competencies/Skills
- Excellent relationship building
- Strong analytical capabilities and ability to interpret data, creating information to inform business decisions
- Establish a high degree of trust and credibility with others
- Adapt and be flexible in a complex changing environment
- Anticipate obstacles, estimate time and resources needed for the completion of a project
- Effective research and investigative strategies and best practices
Preferred Experience
- Subject matter knowledge and experience in business process improvement
- Experience leading projects and campaigns from conception to implementation
Preferred Knowledge
- Working knowledge of project management and process improvement principles and best practices
- Strong analytical capabilities
- Working knowledge of Microsoft Excel and PowerPoint
QBE Cultural DNA
Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviors that link to our cultural elements:
Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviors that link to our cultural elements:
We are customer-centered- We are technical experts
- We are diverse
- We are fast-paced
- We are courageous
- We are accountable
- We are a team
All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices
US Only - Travel Frequency
- Infrequent (approximately 1-4 trips annually)
US Only - Physical Demands
- General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
US Only - Disclaimer
- To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Job Type
- Individual Contributor
Global Disclaimer
- The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs
Annual Salary Range: $68,000 - $102,000
AL, AR, AZ, Fresno, CA, CO (Remote), FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV and WY
* * * * *
* * * * *
Annual Salary Range: $75,000 - $112,000
CA (Remote, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA
* * * * *
* * * * *
Annual Salary Range: $85,000 - $128,000
San Francisco CA, NJ and New York City NY
Benefit Highlights
You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.
QBE recognizes that exemplary benefits extend beyond benefits coverage and compensation. Flexibility in your working environment is important to maintaining balance and QBE is dedicated to ensuring employees achieve personal and professional integration by providing the opportunity for hybrid work arrangements.
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.
Intrested in this job?
Related Jobs
All Related Listed jobs
SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus
Davie, FL 33331
$36,000 - $60,000 a year Just posted