Collette is seeking a People & Culture Operations Specialist to join our People and Culture Team. This is a hybrid role based at our Headquarters in Pawtucket, RI.

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.

Job Summary:

Reporting to the Director of Wellness and Benefits, the P&C Operations Specialist provides support and assistance with the day-to-day operations of the People & Culture department assisting the team as needed with various programs, projects and activities covering multiple areas of People & Culture.

Primary Functions:

• Manage and maintain all employee information/changes in the HRIS to include new hires, promotions, transfers, increases, terminations, etc.
• Ensures the integrity of employee data and that business processes are accurate, timely and efficient.
• Develop and run reports as needed/requested in the HRIS
• Manage employee files to ensure all employee documents are uploaded in a timely manner
• Process wage garnishments in the HRIS
• Administer Unemployment Claims
• Resolve employee issues appropriately and professionally and refer employees to other members of P&C when necessary
• Assist with elevating the employee experience, to include onboarding/orientation of new employees, IATA enrollments and planning for events such as the annual Town Hall Meeting and other employee engagement activities and programs
• Develop instructional guides on standard operating procedures
• Assist with operation of various HR software features or programs (talent acquisition, learning and training, recognition, compensation analysis, etc.)
• Assists with planning, logistics and execution of employee events
• Assist with departmental projects and tasks as needed
• Stay up to date on new regulations and compliance matters

Knowledge and Skills:

• Bachelor’s Degree in Human Resources or related field required and 2+ years of experience in an office environment, human resources experience preferred.
• Strict adherence to confidentiality and professionalism at all times.
• Proven knowledge of Federal, state, and local legal considerations and best practices related to Human Resource administration.
• Strong proficiency in Excel, Word and Power Point is required.
• Experience using ADP preferred.
• Ability to work independently, make decisions, and demonstrate sound judgment.
• Strong organizational skills and attention to detail is required for this position.