Summary

The position of Payroll Support Specialist will be responsible for managing the payroll process for our residential and retail companies, ensuring payroll is processed in a timely, compliant and accurate manner. This position will also be a point of contact for payroll specialist support by providing technical or problem solving solutions to field employees, and provide human resources support in the areas of benefits administration, leave processing and compliance.

Essential Duties and Responsibilities

Payroll Support Responsibilities

• Monitor and respond timely to Help Desk e-mails and calls. Delegate, log and track status of tickets.
• Support employees in the field through problem solving process, following standard Help Desk procedures
• Identify and escalate situations requiring urgent attention.
• Recommend procedure modifications or improvements, or notify leadership of recurring issues

Payroll Processing Responsibilities

• Process assigned payrolls in a confidential, accurate, compliant and timely manner, taking ownership of the payroll companies
  • Manage the workflow process to ensure timely and accurate completion of payroll responsibilities.
  • Reconcile payroll prior to transmission and validate confirmed reports.
  • Process new hires from HR Applicant Tracking System
  • Ensure garnishment calculations and compliance requirements are completed
  • Process pay cards transactions as necessary
• Handle all employee questions and/or concerns regarding payroll discrepancies in a timely manner.
• Assist in implementation of payroll processing efficiencies and act as technical payroll resource to others.
• Handle the administration of the electronic timekeeping system. Adherence to FLSA, monitor submissions of approved timesheets, ensure valid data transfers to/from payroll
• Make determinations regarding application of wage and hour law and oversees preparation of periodic reports of earnings, taxes and deductions (upon request).
• Process and respond to employment verifications.
• Process and respond to unemployment inquiries and requests for information.
• Other duties as assigned

Qualifications

Education and Experience

• 2 year college degree or equivalent.
• 3+ years payroll related experience and/or training, preferably in ADP Workforce Now and/or ADP E-Time
• Possess sound judgment when planning and accomplishing goals
• Have excellent project and time management skills (especially under critical deadlines)
• Extremely detail-oriented and thorough
• Possess a professional demeanor
• Be able to work under strict confidentiality
• Be flexible in a variety of situations
• Excellent verbal and written communications skills with all levels of the company
• Strong computer skills, MS Office: Word, Excel, Outlook, etc.
• Ability to maintain focus in spite of interruptions
• Ability to create policy and procedure documentation
• Able to work well independently and with other team members with minimal supervision

The Goodman Group is an Equal Opportunity Employer that values the strength diversity brings to the workplace.