Patient Navigator for Abortion Services
Full Time
Schenectady, NY
Posted
Job description
At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives.
Picture yourself here: We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services - including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services.
When you join PPGNY as Patient Navigator for Abortion Services, the Abortion patient navigator focuses on the abortion patient’s needs to access care on both an individual basis, and at a systems level. The patient navigator helps guide the patient through the abortion care system and works to overcome obstacles faced by the patient receiving the care and services they require, while working to improve the systems and processes that shape access at the clinical and ecosystem levels. The Navigator will also provide administrative support.
Additional responsibilities:
- Organizing schedules and managing appointments for patients to ensure they receive services in a timely manner and at a location most convenient for them based on the patient’s clinical care site preferences.
- Collaborate with diverse organizations and personnel to ensure the needs of the patient are met.
- Facilitating communication between the patient, support person(s) and/or organization(s), and healthcare providers to ensure patient satisfaction and quality of care.
- Informing the patient on financial aspects of care and linking the patient to financial resources as needed.
- Working with the patient to identify logistical needs to access care and linking the patient to appropriate resources as needed.
- Working with the patient to identify other support services as needed, and providing appropriate linkages
- Facilitating pre and post-abortion visits and ensuring continuity of care and linkage to community resources
- Identifying and addressing existing gaps and opportunities within existing patient navigation processes, including screening processes, to ensure highest-need patients are being identified, routed, and connected to navigational support
- Working with external stakeholders and organizations to build and strengthen relationships, systems, and processes that support access to abortion care
- Working with external vendors to facilitate access to key services, including but not limited to, transportation and lodging
- Working closely with affiliate and contact center staff, including but not limited to social workers, Justice Fund managers and counselors, contact center staff, health center managers, and others to create efficiencies and improve workflows for increased abortion access and improved patient experience
- Developing, managing, and advancing program goals and objectives for new and/or improved processes and systems that increase access to equitable abortion care
You have:
- BA or BS in health or human service related field
- Strong understanding of abortion and related health care facilities, support structures and processes.
- Work experience working in an ethnically, culturally, and racially diverse environment.
- Strong ability to manage clinically and emotionally challenging situations with utmost professionalism, care and discretion.
- Ability to provide precise, well-written documentation.
- Demonstrated computer skills (Microsoft Outlook, Word and Electronic databases)
- Ability to travel to across all PPGNY regions
What makes you stand out:
- Bilingual Spanish Speaking
- Experience in community based medical/health or social service settings, social work, counseling, nursing, public health or other health education
- Knowledge of regional resources
- Experience and/or training in trauma-informed care, abortion access, case management, and/or program management
Compensation:
- $65,00- 73,000 yearly
PPGNY's benefits package includes:
Generous PTO and holiday schedule
Medical, dental and vision coverage options for you and eligible dependents
FSA, HSA, Commuter pre-tax reimbursement funds
Short and Long Term Disability, Free Basic Life and AD&D
401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment
All positions at PPGNY require:
Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.
Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our 28 health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically-accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.
At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.
PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.
www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.