PATIENT AMBASSADOR

SUNDAY TO SATURDAY, 10AM TO 6PM, PLUS WEEKENDS

At BridgePoint, whether you work with patients every day or support those who do, you are making a difference that matters. We know the path to recovery doesn't happen alone. As a team, we work cohesively to meet each patient's unique needs. We are a team-driven environment and we care about our own!

Our employees form the foundation of everything we do to optimize patient healing and wellness and creating a warm and welcoming environment. It is because of the dedication of our employees that we can live out our mission, vision, and company values every day. It is at BridgePoint where care, community, and careers happen

JOB SUMMARY:

The Patient Ambassador serves as a primary contact to patients, family members, or visitors entering BridgePoint Hospitals. They provide information regarding patients (including status and room number/location), location of services throughout BridgePoint Hospitals, and the Washington, D.C. metropolitan area. Directs or escorts patients and/or guests to locations throughout BridgePoint Hospitals. Seeks to solve patient/visitor problems and/or complaints or refers to other personnel.

EDUCATION:

• High school degree or GED diploma is required. May require up to 1 year of technical or other specialized training.

REQUIRED CERTIFICATION, REGISTRATION, AN/OR LICENSURE:

• Commissioned as a Notary Public in Washington, DC or become one within the first 6 months in the position.

EXPERIENCE:

• From 6 to 12 months experience required in a customer oriented/service industry position.

About Bridgepoint

BridgePoint Healthcare is dedicated to promoting healing and wellness in a safe and welcoming environment, with an individualized path to recovery for each patient. BridgePoint Healthcare provides patient-centered, individualized care for patients requiring longer hospitalizations in post-acute care settings. We are a diversified provider of post-acute care in settings ranging from long-term acute care hospitals to skilled nursing facilities. Our locations include two in Washington, DC (BridgePoint Hospital National Harborside and BridgePoint Hospital Capitol Hill), and one in New Orleans (BridgePoint Continuing Care Hospital - West Jefferson Campus).