Job description

Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Relocation assistance available for qualified candidates
• Full comprehensive medical, dental, and vision plans
• Basic and voluntary life insurance
• Short and long-term disability
• Live Well Wellness Program
• Employee Assistance Program (EAP)
• 401(K) retirement plan with employer contributions.
• Generous paid time off (PTO) accrual and holiday pay
• Onsite fitness center with 24/7 badge access
• Education assistance program
• Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
• Food and drink discounts in the cafeteria.
• Impressive discounts offered by Nike, Adidas, Carhartt and others.

Your Role With Us:

In this role, your exceptional customer service skills and ability to communicate in a positive, professional manner are needed to provide support to scheduling imaging appointments in a call center environment with the opportunity to work remote. You will also be responsible for obtaining accurate financial information for insurance processes. As a Patient Access Specialist I, you must have a basic level of understanding related to medical terminology and anatomy to appropriately obtain, interpret, and communicate necessary medical information, medical history, lab results, diagnostic testing, allergies, and medications to Medical Providers. You must demonstrate the ability to understand and interrupt ICD-10 and CPT coding.

Core Functions:

• Basic scheduling knowledge. The ability to schedule for a single provider per scheduling pass.
• Basic order intake knowledge. The ability to transcribe basic orders.
• Basic insurance verification for registration purposes. Accurately register patients as well as being able to identify payer authorization requirement.
• Collects identified patient financial obligation amounts including residual balance during patient check in.
• Assists patients with financial assistance when appropriate by printing out the necessary documents.

Background/Expertise:

• GED, high school graduate or above preferred.
• Minimum of one (1) year appointment scheduling. Healthcare related preferred.
• Keyboarding at 45 wpm.
• Basic understanding of Medical Terminology and billing codes (ICD-10, CPT) preferred.
• Basic knowledge of Microsoft Office Products.
• Bilingual in English and Spanish preferred.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us.

Job Type: Full-time

Pay: $17.83 - $25.49 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-site gym
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Wellness program

Healthcare setting:

• Outpatient

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• 10 hour shift
• Monday to Friday

Ability to commute/relocate:

• Salem, OR 97301: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Required)

Work Location: One location

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