Job description

Serving the world for more than 50 years, Korean Air is one of the world's top 20 airlines, carrying more than 27 million passengers in 2019, pre-COVID. With its global hub at Incheon International Airport (ICN), the airline serves 120 cities in 43 countries on five continents with a modern fleet of 156 aircraft and over 19,000 professional employees.

Korean Air is seeking motivated and talented individuals to fill the full-time position of Passenger Traffic Agent in our San Francisco International Airport office.

1. About the Job

• Position: Passenger Traffic Agent
• Location: San Francisco International Airport
• Job Type: Full-Time

2. Job Description/Responsibilities

• Provide top quality customer service to passengers at San Francisco International Airport.
• Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.
• Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.
• Comply with all federal, state, and airport authority security requirements and Korean Air’s policies.
• Handle any necessary report generation and any general administration tasks.
• Perform all other duties assigned or delegated by managers.

3. Requirements and Preferred Qualifications

• Must be legally authorized to work in the U.S. without sponsorship
• Must be able to work on days, evenings, weekends and holidays
• Fluency in Korean language strongly preferred
• Previous airline customer service experience preferred

4. Benefits

• Discounted airline tickets
• Medical, dental, and vision insurance
• Flexible Spending Account
• Paid Vacation and holidays

5. Other

• Only qualified applicants will be contacted

KOREAN AIR is an equal opportunity employer.

Job Types: Full-time, Contract

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person

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