Job description
At Dick Hannah Dealerships, our Core Values are summed up in four words: Family, Integrity, Respect and Purpose. We’re a solid, family-run business that’s been around since 1949 and we’re not going anywhere. The Hannah family is passionate about how our business is run and how our customers are treated. Every day. We truly care for our employees and sincerely appreciate everyone’s day-to-day contributions.
Average monthly earnings $3,500.-$4,000.
Dick Hannah Dealerships. Believe in nice.
Benefits
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Medical, Dental & Vision Insurance
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401K Plan + Match
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Paid time off and vacation
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Short/Long Term Disability
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Growth opportunities
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Paid Training
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Family owned and operated
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Long term job security
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Health and wellness
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Discounts on products and services
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Above average industry pay
Responsibilities
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Sell parts to all customers, over the counter, through the shop, or on the phone
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Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
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Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
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Answer phone calls, providing price quotes and other information.
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Provide high level of service to internal and external customers.
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Pull and fill orders from stock.
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Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
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Locate out-of-stock parts from an outside source and submits an emergency order, if necessary.
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Notify the service advisor and the customer when special ordered parts have been received.
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Follow up on back-ordered parts.
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Ensure all internal requests for parts are billed on service repair order.
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Ensure that all charge sales are signed by the customer.
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Ensure that all customers receive their copy of the invoice.
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Keep front and rear counter areas clean and uncluttered.
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Participate in all training programs that are made available.
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Keep current on new products and product updates.
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Replenish assigned inventory daily.
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Receive payment from retail customers or obtains credit authorization.
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Participate with the parts manager in maintaining a lost sales tracking program.
Qualifications
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High school diploma or the equivalent.
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Ability to read and comprehend instructions and information.
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1-2 years of experience in an automotive or heavy equipment parts department (preferred)
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Excellent communication and time management skills.
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Some sales experience
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Familiarity with Dealer Management Systems
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Professional personal appearance.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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