Part-Time Front Desk Associate - Alleghany Center

Full Time
Wilkesboro, NC 28697
Posted
Job description

The person will serve as the first point of contact for the Wilkes Community College (WCC) Alleghany Center and Blue Ridge Business Development Center (BDC). This is a multi-faceted position, working with students, faculty, staff, and the community.

Full Time or Part Time
Part Time

Essential Duties Summary
Hours: 5 p.m. – 8:30 p.m. M-Th

1. Monitor front doors for safety and security.

2. Greet and direct people entering the building.

3. Answer front desk telephones for BDC and WCC, providing information as appropriate.

4. Manage shared lobby for building.

5. Manage WCC laptop cart.

6. Manage classroom access.

7. Assist instructors as needed with technology issues, making copies, etc.

8. Schedule events in the BDC conference room calendar.

9. Perform general office duties.

10. Sanitize lobby, atrium, and conference room.

11. Follow procedures to secure building and turn off lights at end of shift.

12. Other duties as assigned by the immediate supervisor.

Required Qualifications
  • High school diploma or equivalent.

  • Must have excellent customer service skills, including a positive telephone presence, for greeting students, staff and visitors in a pleasant and professional manner.

  • Must have excellent verbal and written communication skills, including email.

  • Must be able to multitask.

  • Must be highly motivated: a self-starter, reliable, and dependable.

Preferred Qualifications
Associate degree in related field.

Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

This job requires a great deal of mobility (i.e., locking/unlocking doors, monitoring the center, etc.).

Salary Grade

Salary
$15/hour

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