Job description

Introspective Counseling, LLC is seeking a high energy, reliable and consistent candidate to provide virtual administrative assistance for a thriving mental health practice.

***Must have availability Wed 9am-5pm and Fri 9am-5pm. Please do NOT apply if you cannot meet this requirement, it is NON negotiable. Must be a Michigan resident who is willing to travel to Southfield, Mi for work once we return to in-office work.***

Willing to consider contract work.

Responsibilities include but are not limited to:

• Verifying insurance benefits using WebDenis, Availity and Phone systems
• Scheduling appointments in EHR
• Responding to email inquiries regarding appointments and availability
• Answering phones
• Light data entry

The ideal individual will have:

• Moderately advanced technological skills
• Problem solving skills
• Integrity
• Ability to work autonomously
• Ability to learn and adjust quickly
• Exceptional attention to detail
• Exceptional writing and communication skills
• Caring and compassionate demeanor
• In-depth understanding or health benefits to the extent of being able to explain them to prospective clients or willingness to learn
• Willingness to ask for help or direction when needed
• Efficient prioritizing and organization skills,
• Experience using an EHR (electronic health record) is preferred but not required.

Core characteristics include (if not applicable, please do not apply):

• Determination
• Commitment
• Authenticity
• Resiliency
• INTEGRITY

This is, temporarily, a remote position. 14 hrs/week.

Introspective Counseling is an equal opportunity employer.

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• Are you a Michigan Resident who is willing to travel to Southfield, MI once we can safely return to in-office work?
• Do you have availability Wednesdays and Fridays from 9am-5pm. Please DO NOT proceed with the application if you are unable to meet this requirement. The hours WILL NOT increase.

Experience:

• Administrative Experience: 3 years (Required)

Work Location: Remote

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