Job description
Oak View Group:
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview:
This position is based at our Ford Idaho Center. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events. Responsibilities:
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the
way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
An Overnight Security Attendant is a part - time employee who will act as primary security of all assets at the Ford Idaho Center. They are responsible for providing a safe environment for our guests and ensuring all buildings are secure.
This position is based at our Ford Idaho Center. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.
Responsibilities:
Provide exceptional customer service and assistance to all guests
Greet all guests at the gate to assure they are properly credentialed and are to be there.
Prevent unauthorized people and prohibited property from entering the facility and or property;
Respond to alarms, emergencies and other incidents as needed to preserve life and protect property;
Greet and assist Drive Buys requiring access to horse stalls and RV spots.
Do a nightly stall check during large scale horse events
Keep and maintain a cashbox at the beginning and end of a shift.
Provide directional assistance to guests throughout the complex
Control and monitor all access to all restricted areas
Provide a safe and secure environment for the Ford Idaho Center
Report actual/suspected violations of FIC policies, procedures, rules or regulations to your supervisor.
Complete an incident report on a timely basis, as required
Maintain various electronic records;
Operate CCTV cameras, vehicle gates, fire alarm panels and other life safety equipment;
Act as a member of the emergency evacuation team by directing guests to emergency exits as needed
Conduct exterior patrols to detect hazards and suspicious activity;
Conduct interior patrols to detect hazards and suspicious activity;
Hand out materials to guests as needed for events including parking passes.
Follow all event procedures and safety standards
Provide excellent customer service assistance to all clients
All other duties assigned by Security Manager or Supervisor
Qualifications:
Provide exceptional customer service and assistance to all guests
Greet all guests at the gate to assure they are properly credentialed and are to be there.
Prevent unauthorized people and prohibited property from entering the facility and or property;
Respond to alarms, emergencies and other incidents as needed to preserve life and protect property;
Greet and assist Drive Buys requiring access to horse stalls and RV spots.
Do a nightly stall check during large scale horse events
Keep and maintain a cashbox at the beginning and end of a shift.
Provide directional assistance to guests throughout the complex
Control and monitor all access to all restricted areas
Provide a safe and secure environment for the Ford Idaho Center
Report actual/suspected violations of FIC policies, procedures, rules or regulations to your supervisor.
Complete an incident report on a timely basis, as required
Maintain various electronic records;
Operate CCTV cameras, vehicle gates, fire alarm panels and other life safety equipment;
Act as a member of the emergency evacuation team by directing guests to emergency exits as needed
Conduct exterior patrols to detect hazards and suspicious activity;
Conduct interior patrols to detect hazards and suspicious activity;
Hand out materials to guests as needed for events including parking passes.
Follow all event procedures and safety standards
Provide excellent customer service assistance to all clients
All other duties assigned by Security Manager or Supervisor
QUALIFICATIONS
High school diploma or equivalent preferred
Must have a demonstrated ability to function in a fast paced, high-pressure environment
Must have a valid Driver’s License
Must be able to operate a motorized vehicle
Customer service experience and exceptional customer service, communication skills.
Comfortable working with the public with an outgoing and friendly personality
Comfortable with the potential of working around animals such as horses
Ability to communicate clearly and concisely in the English language
Ability to work both independently and as part of team, remaining flexible in your role
High school diploma or equivalent preferred
Must have a demonstrated ability to function in a fast paced, high-pressure environment
Must have a valid Driver’s License
Must be able to operate a motorized vehicle
Customer service experience and exceptional customer service, communication skills.
Comfortable working with the public with an outgoing and friendly personality
Comfortable with the potential of working around animals such as horses
Ability to communicate clearly and concisely in the English language
Ability to work both independently and as part of team, remaining flexible in your role
Ability to work flexible schedule including long hours, nights, weekends and holidays.
Ability to work the majority of Arena events at the Ford Idaho Center.
INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:
INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intellectual/Social demands:
Intellectual/Social demands:
While performing duties of this job, the employee is frequently required to multi-task under time limits and in high pressure situations. Position requires frequent attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position requires constant use of interpersonal skills with internal and external clients including: greeting, directing clients verbally and with visual cues towards various building locations. Position also requires being able to recognize and resolve conflicts, by being able to openly communicate with clients and determine optimal solution to their concern. Employee must frequently work independently. Position requires the utmost attention to anything out of the ordinary, as it is a security role, guarding the assets of the complex.
Physical demands:
While performing the duties of this job, the employee will frequently move about various areas of the buildings in the course of doing rounds to assure all entrances and locations are secure. Employee must always have the house phone on them to take calls from potential drive bys and to be able to communicate on radio as well. Employee will do a majority of walking to make sure all rooms and areas are checked. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. Work environment: The duties of this position are performed indoors and outdoors.The employee is occasionally exposed to weather conditions, jackets are provided.
Strengthened by our Differences. United to Make a Difference.:
Physical demands:
While performing the duties of this job, the employee will frequently move about various areas of the buildings in the course of doing rounds to assure all entrances and locations are secure. Employee must always have the house phone on them to take calls from potential drive bys and to be able to communicate on radio as well. Employee will do a majority of walking to make sure all rooms and areas are checked. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. Work environment: The duties of this position are performed indoors and outdoors.The employee is occasionally exposed to weather conditions, jackets are provided.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Vaccination Statement:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
EEO:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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