Responsibilities:

• Actively maintain our internal catering database and record all revenue and operational data from catering
• Manage all incoming orders and ensure our kitchens have all necessary information for success
• Direct support client catering relationships
• Be on-call to handle any catering support issues

Requirements:

• Excellent written and verbal communication - you know how to convey the proper professional tone
• Attention to detail
• Experience with Excel, Google Suite
• Comfortable with data entry and managing multiple stakeholders
• Ability to learn quickly - we are a fast moving company that’s constantly changing

Nice to Have:

• LOVE helping people
• Respect - yourself, your teammates, your guests
• Ownership - take pride in everything you do
• On Time - ready for work, getting back to guests, being punctual is a sign of respect

Culture:

• Guest love: Local Kitchens exists to make guests happy. We start with “what would the guest want?” and work backwards. Support Center works to serve our kitchen teams, so that they can take care of our guests.
• First principles thinking: We keep asking “why” like a 4-year old and never accept the status quo. We are truth seekers. We reason from fundamental truths in order to invent new ways to delight guests.
• Operate at the lowest level of detail: We solve problems at the lowest level of detail e.g. by going to the kitchen. We measure everything and win arguments with data. We don’t use sloppy thinking.
• Relentless: We outwork everyone, it’s our most controllable competitive advantage. We don’t get knocked down when things are tough.
• Drive for excellence: We are intrinsically motivated and strive to get 1% better every day.
• No job beneath you: We do whatever is needed to help the team win. We don’t understand the words “that’s not my job”. We always wash the dishes.
• Play with joy: We bring joy to work every day. We support each other with contagious energy and optimism. We choose to have fun even when it feels like a grind.