Job description

First Western Bank & Trust is currently looking to fill a full-time Operations Specialist position.

Our team offers great benefits including: paid vacation, holidays and sick leave; health and dental insurance; 401k with matching contributions; volunteer paid time off; banking benefits; and more!

This is a great opportunity for the right candidate.

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Operations Specialist Overview*
Responsible for completing daily operations activities for First Western Bank & Trust’s accounts to ensure the accuracy of records while adhering to the bank’s culture of excellence in customer service to its patrons.

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Greet visitors and customers in a courteous manner and work with them on various account issues

• Assist customers with general bookkeeping including but not limited to account transfers, stop payment requests, account closures and balancing issues
• Answer telephone inquiries from customers and internal staff regarding customer account transactions
• Check the accuracy of calculations and account postings
• Research accounts as requested to verify transactions and provide documentation
• Distribute non-post, stop payment, closed account and balance sheet reports from prior business day
• Perform daily reconciliation of the Bank’s general ledger accounts
• Execute charge offs on non-collect items
• Correct exception items and balance exception item general ledger posting
• Prepare electronic files to post and code ACH returns to the Federal Reserve
• Administer debit card disputes including intake, application of provisional credit and performing write offs
• Balance Canadian deposits daily

Operations Specialist Qualifications

• High School diploma or general education degree (GED) required
• Associate’s degree in accounting or business-related field preferred
• Two years of banking, customer service or cashier related work experience preferred
• Knowledge of generally accepted accounting principles and procedures

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First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or veteran status._

Job Type: Full-time

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