Description

About WSDOT
Washington State Department of Transportation (WSDOT) is the steward of an integrated, multimodal transportation system that helps to ensure people and goods move safely and efficiently throughout the state. In addition to building, maintaining, and operating the state highway system, WSDOT operates the largest ferry system in the nation, manages the world's longest floating bridge, and recently completed the world's widest tunneling project.

Washington State Ferries (WSF), a division of WSDOT, is the largest ferry system in the U.S. and safely and efficiently carries nearly 25 million people a year through some of the most majestic scenery in the world. The WSF system is an essential part of Washington's transportation network, linking communities on both sides of Puget Sound with the San Juan Islands and internationally to Sidney, British Columbia. WSF has more than 1,800 employees throughout the Puget Sound region on vessels, in terminals, at the Eagle Harbor Maintenance Facility, and at the headquarters facility in Seattle.

The Opportunity
WSF is seeking dedicated, career-minded professionals to serve as On-Call Terminal Attendants. Our Ferry Terminals are located as far north as Anacortes and as far south as Point Defiance in Tacoma, WA. As a Terminal Attendant, you will assist with janitorial and light maintenance duties, traffic control, collection of boarding passes, transfer or “Proof of Payment” documents, and terminal equipment operations, and /or serves as a watchman during vessel tie-up. Terminal employees play a critical role in creating a positive, memorable experience for millions of passengers traveling through the largest maritime highway system in the United States.

What to Expect
As an on-call employee, you must be available for all shifts including morning, mid-morning, evening, weekends, and holidays. These essential on-call positions provide backup for scheduled absences but are even more critical when it comes to filling last-minute staff shortages that require a quick response time.

Among the varied range of responsibilities held within this role, you/the Terminal Attendant will:

• 
  Safely and efficiently load and unload the vessels, working closely with deck officers and deck crews.
• Operate a 2-way radio to communicate with First Mate and ticket sellers on load status, potential delays, and priority load requirements.
• Use hand signals and voice commands, to properly distribute and ensure loads are balanced.
• Operate bullnose tractor.
• Collect fees and issue passenger tickets.
• Maintain and clean, the service area and bathrooms.

Qualifications
To be considered for this opportunity, the following are required:

• High School Diploma or GED equivalent.
• Valid unrestricted Driver’s License and ability to operate heavy equipment, such as a bullnose tractor and transfer spans.
• Possess and maintain a valid Transportation Worker Identification Credential (TWIC) card or the ability to obtain one within 60 days of the job offer.

It is preferred that qualified candidates also have:

• Excellent communication skills, both written and verbal.
• Ability to learn the WSF point-of-sale system.
• Ability to read and interpret tide table and Tariff rates sheet (fees schedule).
• Ability to greet customers in a friendly, professional manner.
• Ability to travel to various terminal facilities as needed.
• Ability to learn and abide by all prescribed safety and security procedures and maintain compliance.
• Ability to stand and walk for long periods at a time, use both arms and hands to provide hand signals and directions as needed.
• Occasionally lift and carry up to 50 pounds.
• Ability to work outside in various weather conditions.

Important Notes

• This recruitment will be used to fill multiple on-call positions.
• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
• Washington Administrative Code (WAC) 357-16-197 mandates that all employees who work for executive cabinet agencies (which includes the Department of Transportation) must be fully vaccinated against COVID-19. Compliance with this mandate is a condition of employment with WSDOT. An exemption may be granted for religious or medical purposes; however, accommodations will be subject to approval based on the essential functions required of the position.
• Expected start date for this recruitment is March 13, 2023.

Why WSDOT

• Paid Leave – In addition to 12 paid holidays, full-time employees earn a minimum of 14 paid vacation days per year!
• Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
• Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.

Check out this video to learn more: Why WSDOT?

How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application for this opportunity.

WSDOT is an equal-opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds, and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam-era veterans, as well as people of all sexual orientations and gender identities, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.

WSDOT does not use the E-Verify system. For more information, please visit www.uscis.gov

Contact us
For inquiries about this posting, you may contact the assigned Recruiter, Renee Mason, at MasonR@wsdot.wa.gov. Please be sure to reference 23DOT-WSF-TERMINALS 23.1 in the subject line.