Office Support Specialist

General Definition of Work

Performs administrative support work for human services staff and operations, and related work as apparent or assigned. Work is performed under the moderate supervision of the Fiscal Supervisor I or Financial Assistance Supervisor.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Essential Functions

• Directly assists the public through face to face and telephone contact; provides information and forwards inquiries to the appropriate staff person.
• Processes applicants within program guidelines.
• Maintains and composes inventory of supplies and forms.
• Performs standard clerical assistance duties such as maintaining calendars, printing items, data entry, processing faxes or copy requests, processing mailings, accepting payments, processing incoming or outgoing mail, backing up other clerical staff, filing and ordering office supplies.
• Screens applicants within program guidelines and for Expedited services, setting up appointments as needed
• Scan and indexing of documents and incoming mail into Electronic Document Management System.
• Completion of Public Assistance Verification Request Forms.

Knowledge, Skills and Abilities

General knowledge of the programs, policies and procedures of a county office; general knowledge of social services laws and regulation; comprehensive skill operating standard office equipment and related hardware and software; general skill composing and proofreading documents, notes, handouts and manuals; ability to take oral and written direction; ability to organize tasks and workflow with a limited amount of direction; ability to understand and make basic mathematical calculations; ability to process paperwork in a timely and efficient manner; ability to interact, establish and maintain effective working relationships with staff and the general public.

Education and Experience

High school diploma or GED and minimal experience working in a clerical support role, or equivalent combination of education and experience.

Physical Requirements

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, reaching with hands and arms and repetitive motions and occasionally requires standing, walking, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

None.

Other Requirements

The incumbent may encounter not public data in the course of these duties. Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished, incumbent must properly store the not public data according to the provisions Ch. 13. If a new work assignment requires access to not public data, the incumbent is permitted to access not public data for the work assignment purposes only. Any access to not public data must be strictly limited to the data necessary to complete the work assignment and after the assignment is completed, the employee’s work assignment no longer requires access.

Salary: Starting wage is $19.26 per hour.

Contact information:

Sarah Goblirsch, Le Sueur County Human Resources

88 South Park Avenue

Le Center, MN 56057

Email: hr@co.le-sueur.mn.us

Tele: 507-357-8579 / Fax: 507-357-8607

Job open until filled. Applications will be reviewed on February 3, 2023.

Equal Opportunity Employer

Education

• High School or better