Office Administrator

Full Time
Fort Worth, TX 76107
Posted
Job description
Company Overview
In 1980, Homewatch CareGivers established its mission to preserve dignity, protect independence, and provide peace of mind to our clients and their loved ones by providing exceptional home care. By delivering high-quality caregiver services, Homewatch CareGivers helps improve the quality of life for those in our communities as well as provide meaningful employment opportunities. We offer employees a strong family-oriented culture and professional, accredited training that addresses relevant health and wellness issues. Homewatch CareGivers welcomes individuals into our family who are eager to continually learn in order to best serve customers’ evolving needs, and who demonstrate the passion for connecting people to the quality services they deserve.

Role: The Office Administrator is responsible for:
  • Supporting the recruitment effort through identification, screening and on-boarding tasks for caregivers and other office employees.
  • Utilizing available websites for data entry and follow up with employees.
  • Working with caregivers and clients to ensure schedule alignment.
  • Answering phones and using administrative and communication skills to enhance relationships with clients and potential clients.
  • Perform basic scheduling and other administrative tasks in the management software platform.
  • Other duties as required by their manager.
  • Must have experience as a caregiver.
  • Must have experience with scheduling software.
Scope Of Position: Reports to the President. Knowledge, Skills, and Abilities RequiredThe appointed Office Administrator for the agency must meet the following qualifications:
  • Caregiver knowledge and background - may require providing caregiver coverage.
  • Familiar with home/health care scheduling software with the ability to learn Alayacare.
  • Proficient with MS Word, Excel and other key software applications.
  • Excellent interpersonal and communication skills - oral, conversational, telephone and written.
  • Ability to read, organize information (e.g. caregiver reports and personal care plans) and communicate to the appropriate team member.
  • Ability to assess caregivers' skills, personalities, and interests to properly develop great client/caregiver matches.
  • Demonstrate professionalism and responsiveness with both internal and external contacts (prospective clients, et. al.)
  • Must pass all background screening with satisfactory results
Major ResponsibilitiesThe Office Administrator provides support for client and caregiver tasks in relation to matching and scheduling: a. Use online recruiting tools to identify and attract job candidates, leverage the Internet for recruitment including social media
and professional networking sites. b. Post online job openings. c. Track and report new job candidate applications, new hires and recruiting source effectiveness via Alayacare. d. Assist/conduct with pre-screening and employment interviews, complete employee background checks, reference
checks and new employee paperwork.
e. Maintain Alayacare data to ensure schedule approval, client and caregiver information are up to date and correct. f. Assure the schedule is current and up to date at any given time g. Input and manage caregiver and client criteria to ensure all records are up to date. h. Support and assist other office staff as needed g. Any other duty requested to maintain the operations of the business including caregiving duties. Physical Qualifications:1. Able to work an average of 25 - 40 hours per week.2. Able to bend, climb, stoop, and stand an average of 5 hours per day.3. Able to lift 20-30 pounds.4. Able to use tools necessary for job.5. Able to communicate effectively.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Homewatch Caregivers Corporate.

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