Job description

At Sylvan, we are building academic confidence, igniting intellectual curiosity, and inspiring the love of learning

We believe education is everything

A child's future depends on a solid education and a love of learning

We teach our students how to learn, so they build confidence and develop the skills needed to achieve success in school and beyond.
Making sure learning clicks for each child isn't always easy, but it's exactly what we love

When you choose Sylvan as a career, you join a group of caring, bright and motivated people who share a passion for making learning personal and inspiring kids to thrive

Join us in changing lives!
Sylvan Learning is a franchise organization and is the leading provider of tutoring to students of all ages, grades and skill levels with more than 700 centers located throughout North America.
DESCRIPTION
Are you an energetic, flexible team player with a positive attitude and willingness to go beyond the scope of the job to help your team meet its objectives? Are you looking for a Company where you can grow and develop your career while building a skillset that will last a lifetime?
Then we want you!
Sylvan is looking for part-time Center Admin Assistant! The Center Admin Assistant is responsible for leading the day-to-day administrative tasks in the Center such as phone reception, word processing, data entry, filing, market research, and other administrative tasks

The Center Admin Assistant provides a positive first impression for potential and existing customers, fields calls from customers, schedules appointments, and coordinates community and school marketing events

If you aspire to inspire, then we want you on our team.
Essential Job Functions:

• Lead day-to-day administrative tasks such as timely and high-quality phone reception, word processing, data entry, filing, and other administrative tasks

• Greet and assist students, parents, and potential customers according to Sylvan standards

• Fields inquiry calls from potential customers; Fields calls from current families

• Schedule assessments, tours and Welcome Conferences according to Sylvan Standards; Manage scheduling changes of current families

• Assist Center Directors and Directors of Education with preparing materials for parent conferences, assessments, tours, and other customer appointments

• Assist Center Directors with other day-to-day tasks of running the Center such as managing billing, collecting payments, and maintaining Center supplies

• Assist Center Directors with maintaining the professional appearance of the Center according to Sylvan standards

• Support standards and procedures to ensure student safety and well-being

• May assist teachers with preparation for instruction; Gathers and prepares materials as appropriate

• May support Center with OC prep, school contacts, testing support, and serve as a backup for EDGE/STEM

• Other duties as assigned

ADDITIONAL REQUIREMENTS
We Require:

• Some college, associates or four year degree in Education, Mathematics, or related field preferred

• A minimum of one year of customer service experience; Retail sales experience preferred

• Experience using full suite of Microsoft Office applications and other standard business applications

• Knowledge of general office equipment such as copiers, printers, and office phones

• Availability Mondays through Thursdays, 3:30 p.m. - 7:30 p.m

and Saturdays from 9:30 a.m. - 1:30 p.m.

Skills and Abilities Required:

• Strong customer service, interpersonal and communication skills
• Strong word processing, data entry, and other administrative skills
• Proven ability to effectively use consultative sales skills when serving customers
• Proven ability to communicate effectively in writing; Ability to proofread and edit copy
• Strong organizational skills; Proven ability to manage multiple tasks and be flexible
• Ability to occasionally lift and/or move up to ten pounds

What you get in return:
As a Sylvan team member, you'll work in a fast-paced environment and make an impact on our business contributing towards the success of our company! At Sylvan, you can expect:

• $12 - $15 per hour depending on experience

• Great location, conveniently located near Middletown High School; and

• Fun company culture with employee engagement activities that empower team members and reward outstanding performance; and

• Additionally, through on-the-job training and learning opportunities, you can develop your career at Sylvan and succeed with us in future roles!

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

COVID-19 considerations:
-All students and staff are required to wear masks
-Common surfaces are sanitized regularly
-Have plexiglass separation

Ability to commute/relocate:

• Middletown, DE 19709: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Data entry: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Organizational skills: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: One location

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