Global Security protects the firm's employees and assets throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management and alarm response, incident management, corporate building security and customer/visitor/client safety, physical crime investigations, workplace violence, fire and life safety, executive protection, pre-employment screening, security operations on a global basis, and fraud Investigations.

Alarm monitoring professionals are responsible for monitoring, researching, reviewing, and analyzing alarms, to ensure compliance with standard operating procedures in a timely manner. Working closely with a team designated to support our Critical Facilities (CF) in the North American portfolio 24/7/365.

Job Responsibilities:

• Monitoring leading-edge security technology platforms to detect alarm activations within agreed response times.
• Reviewing video, access logs, and other electronic records to assess activated alarms and contextualize activation.
• Providing written summaries and responses to alarm activations to allow robust review and audit look-back.
• Following established procedures to generate appropriate responses to alarm activations.
• Liaising with other members of the Global Security team to convey alarm activation details and information.
• Coordinating with Law Enforcement personnel - and other emergency services - to generate a response to alarm activations.
• Summarizing information, trends, and metrics related to alarm activations over days, weeks, and months.

Required Qualifications, Capabilities, and Skills:

• Confident with Information Technology, including Outlook, PowerPoint, Excel, Word (or similar applications).
• Ability to learn and confidently use security technology platforms, including alarm monitoring platforms and video review software.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York,NY $58,500.00 - $90,000.00