Scope:

Under the direction of the Director of Inventory, the Project Coordinator is responsible for providing support to the construction management team as new homes are ordered and delivered and providing stellar customer service to vendors and ensure timelines for deliverables are met.

RESPONSIBILITIES:

• Works directly with vendors and construction team to meet deadlines, escalate issues to appropriate manager and construction teams and update Construction Manager weekly on project status
• Coordinates logistics for product delivery and implementation and ensure newly delivered homes are setup within 45 days of delivery date
• Communicates with construction team including City/ County building/ permit departments to resolve any and all questions and concerns
• Reviews quotes for accuracy and floor plans and upload in to BackOffice
• Reviews and submits lot prep and setup invoice wires timely and follow up to ensure wires go out
• Releases orders to the manufacturer upon approval from the Director of Inventory
• Submits charge backs to manufacturers
• Maintains paper files related to new home setup
• Complete special projects as assigned

QUALIFICATIONS:

• High School Diploma or equivalent; college degree preferred
• At least 1 year of experience, preferably in an administrative or client service role
• Excellent verbal and written communication skills
• Demonstrated ability to coordinate multiple projects and meet competing deadlines
• Demonstrated strong customer service skills
• Valid U.S. driver’s license.
• Proficient in Excel, MS Office, Internet and property management business applications.
• Energetic and positive with a sharp eye for detail.

• Flexibility to travel up to 25%, some weekends may be required

COMPETENCIES:

• Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.
• Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
• Collaboration and team work – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.
• Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.

• Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.
• Developing Fellowship – The ability to influence others through insight, logic and communication in a positive way to attain results. Inspires and motivates others to achieve goals, complete task and deliver discretionary effort. Is a consistent role model of the Lakeshore values, leadership competencies, and a commitment to continuous improvement.
• Implementing the Vision – The ability to articulate the vision and get others to take responsibility through training, setting clear and transparent expectation, managing performance, providing early, often, and actionable feedback. Provides appropriate tools and resources for employees to implement vision and tactics. Delegates effectively.
• Following Through – The ability to create plans, check-in periodically to insure progress is being made, and assist as appropriate to remove barriers, helps others learn from mistakes and insure task are completed. Also includes, asking tough questions, facing disagreements, and managing conflict constructively. Holds self and others accountable to agree upon expectations.
• Achieving Results – Sets challenging goals, stays focused on results, and builds a culture where employees want to provide maximum contribution. Demonstrate leadership by challenging status quo, taking a stand, have healthy, respectful debate to improve processes and outcome.

• Team playing – Builds credible and trustworthy working relationships with boss, peers and subordinates. Develop followers to use their strengths and help them achieve their professional goals. Viewed as an effective team member and has ability to influence senior leaders.

Location: Lakeland Region (FL)

Compensation: $21.00 - $23.00/hr (Based on experience)

Physical Requirements:

Occasional exposure to wet/and or humid conditions; the employee will occasionally lift packages up to 20 lbs.; frequently required to walk; frequent exposure to outside weather conditions.

Lakeshore embraces Diversity and Inclusion, and is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of background investigation including pre-employment drug screening. Lakeshore is a smoke-free and drug-free workplace, for the purpose of workplace safety and health. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.

Covid-19 Protocols for all Candidates:

• Social Distancing (6 feet)
• Masks are required
• We provide sanitizer to keep hands clean
• If arrangements are needed please discuss with Hiring Manager

Job ID:16710/LKL

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