Job description

* URGENT *
Requisition Details for: 59024
Requisition Details

Summary

Requisition ID : 59024

Requisition Name : Network Support Engineer- NOC

Customer : APS – IT (ONSITE)

Location

Position Location : N/A

Address

130 Trinity Ave SW, CLL Bldg Atlanta, Georgia 30303-0000

Location Requirements

Candidate must be local or willing to commute or relocate.

Candidate Must Be Local

Additional Location Details (City, State) :

Atlanta, GA

Description

NOC Support Engineer

Purpose:

The Atlanta Public School System is seeking the services for a NOC Support Engineer to provide NOC Network support to APS schools and administration locations.

Summary:

The NOC Support Engineer will work with the Network Support Analyst and they are responsible for coordinating and performing the districts networking design, configuration and support needs. He/she will work under the general supervision of the APS Network Infrastructure Manager and IT Director who have overall responsibility for the group.

Scope of Work/Key Responsibilities:

Advance knowledge and understanding of network routing/switching and security.

• Proficiency in designing/maintaining high availability network infrastructure - Maintenance, installation, and design of routing and switching in LAN/WAN topologies, particularly with Cisco, F5, Netscaler and Bluecat products.
• Proficiency in IT Network protocols such as Metro-Ethernet, OSPF, IGRP, EIGRP, BGP, QoS, spanning tree, VLAN tagging, etherchannel/link aggregation, network and port address translation.
• Proficiency in security controls specifically: implementing, administering and maintaining Cisco ASA firewall.
• Cisco CCNP required

Skills and Qualifications:

3+ years' work experience (minimum) … 5+ years preferred:

• Minimum three years of Cisco Routing and Switching experience
• Strong customer service skills
• Proficient in understanding of network, switching and routing support (from end-user point of view)
• Knowledge of best practice security standards and techniques
• Prior experience with IT Network protocols is a MUST.
• Must have clean criminal record with the ability to pass finger-print background check
• Must be authorized to work in the Unites States.
• Must hold a valid driver’s license.

Personal Attributes:

• Creativity and strong attention to detail
• Ability to work independently and responsibly
• Ability to work effectively on tight deadlines, as necessary
• Excellent command of English language
• Oral and written communication skills
• Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers
• Positive, productive team player
• Desire to learn new skills and improve

Education/Training:

• Minimum of Bachelor’s degree (preferred)
• 3-5 years’ experience in network support. Equivalent combination of education and experience will be considered.

Work:

This work will be completed on-site at the any of the Atlanta Public Schools sites or building in the metro Atlanta area including the Center for Learning and Leadership. The specialist would need to work M, T, W, TH, and F (typically 8am – 5pm).

Submissions:

• Candidate Resume/profile

Schedule

Days : Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No

Hours/Day : 8

Time Zone : EST

Shifts

Start Time

End Time

Description

Active

Shift 1

8:00 AM

5:00 PM

Yes

Qualifications

Type

Category

Qualification

Description

Competency

Required

Skills

Others

Cisco Routing and Switching

Minimum three years of Cisco Routing and Switching experience

Novice (1-3 Years)

Yes

Skills

Others

IT Network Protocols

Prior experience with IT Network protocols is a MUST

Yes

Skills

Others

Network Support

3-5 years’ experience in network support. Equivalent combination of education and experience will be considered.

Proficient (4-6 Years)

Yes

Education

Others

Bachelor's Degree

Minimum of Bachelor’s degree (preferred)

Proficient (4-6 Years)

No

Job Type: Contract

Salary: $63,200.74 - $128,348.51 per year

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Atlanta, GA 30303: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: One location

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