Network Operations Engineer

Genuent Global LLC
Full Time
Remote
$35 - $40 an hour
Posted
Apply This Job
Job description

VNOC Engineer
12+ Months
Remote

RESPONSIBILITIES

  • On-site support for a government agency with over 100k users located in over 1500 branches.
  • Monitoring and troubleshooting of an Avaya Communications Solution using such tools as NetIQ, ticketing, and collaboration solutions.
  • Analyzing system logs
  • Interacting with customer representatives.
  • Interacting with tier 2/3 technicians to determine solutions to issues.
  • Escalations as needed
  • Managing and reporting on tickets

EXPERIENCE

  • 3+ years of experience in a Voice Network Operations Center
  • 3+ years of experience in VoIP and SIP technologies
  • Knowledge of Operating systems, Linux and Windows
  • Knowledge of the following is preferred:
  • Avaya System/Session Manager, CS1K, Communication Manager (CM), Avaya Contact Center, SIP/DS3s/PRI, NetIQ, Avaya Experience Portal.
  • Experience with CAPRS and/or Remedy ticketing systems a plus
  • Experience working with a government agency a plus

SKILLS & COMPETENCIES

  • A two year college degree or IT certifications
  • Excellent communications skills
  • Proficient in the use of desktop applications and collaboration tools

Job Types: Full-time, Contract

Pay: $35.00 - $40.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Voice Network Operations Center: 3 years (Required)
  • VoIP and SIP technologies: 3 years (Required)
  • Avaya System/Session Manager: 2 years (Required)
  • Communication Manager (CM): 2 years (Required)
  • Avaya Experience Portal: 1 year (Required)

Work Location: Remote

www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.

Save This Job Apply Job

Intrested in this job?

Related Jobs

All Related Listed jobs

Travel Cath Lab Tech job in Indianapolis, IN - Make $3038 - $3202/week
Aya Healthcare Indianapolis, IN 46202

Aya Healthcare has an immediate opening for the following position: Cath Lab Tech in Indianapolis, IN. Well work with you to build the healthcare career of your dreams. Whether you want a
Physical Therapist - Physical Therapy - PRN
Christus Health San Antonio, TX 78207

Job Description The Childrens Hospital of San Antonio, established in 1959, was the first childrens hospital in South-Central Texas. Located downtown, this 190-plus-bed hospital serves more
General Food Service / Grill Cook
Creative Dining Services Portage, MI 49002

$200 sign on bonus upon completion of 60 days6:00 am - 2:30 pmMonday - Friday - no weekends or holidaysOverviewThe Line Worker is responsible primarily for the distribution of food items to
INSURANCE ADMINISTRATIVE ASSISTANT
STATE FARM INS. AGENCY Chicago, IL 60618

State Farm Insurance Agent now hiring an administrative assistant to assist with the acquiring of new accounts through inbound/outbound leads provided by agency and self-developed, cross selling to
Host/Cashier
Bob Evans Restaurants Lewisburg, WV 24901

Up to $15.00 per hour depending on restaurant concept experience Early Close / No Late Nights Work / Life Balance Career Growth Excellent Benefits including 401(k) with Employer Match Our
Now Hiring Route Supervisors in Baton Rouge, LA - Waste Pro!!
Waste Pro Baton Rouge, LA 70815

Waste Pro State LocationWaste Pro of LouisianaSummarySUMMARY OF POSITION:The Residential Route Supervisor is responsible for supervising the daily service delivery to residential Waste Pro
Day Care Center Teacher
Foxwood Springs Raymore, MO 64083

Foxwood Springs is hiring for a Child Daycare Teacher!This position is 4 days per week, 10 hour shifts- no weekends! Landis Child Development Center (established in 1987) is located on the Foxwood
Operations Clerk
HD Roofing and Construction Longwood, FL 32750

Production Assistant - Tier 1Supervisor: Production ManagerJob Description: The Production Assistant coordinates with the Production Manager in planning and performing production related
UC/NA
Thomas Memorial Hospital South Charleston, WV 25309

JOB SUMMARY The Amb/Endo/Minor Unit Clerk assumes clerical duties necessary to assist the health care team as they provide patient care and physician
Assistant Sales Trainer
Furnitureland South Jamestown, NC 27282

As the Assistant Sales Trainer at Furnitureland South you will be responsible for assisting Sales and Design Consultants with technical support and helping to create training and meeting materials.