Job description

At Triumph Hospitality, our mission is “Creating everlasting memories: One guest at a time”.

Regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guest and employees.

Triumph Hospitality, is searching for a highly talented and experienced Multi Property Sales Manager. The Sales Manager will work with 3-5 hotels in our portfolio. Sales Manager will be responsible for confirming and organizing group and individual corporate/leisure bookings in support of the hotel’s budgeted revenue goals. As a member of the management team, the Sales Manager will be expected to assist with a variety of duties when needed. Therefore, a team-oriented, all hands on deck mentality is a necessity for success in this role.

This is a hybrid role. Many day-to-day task can be completed from a home office. Sales Manager will be required to visit the hotel locations as needed to perform sales calls, meet with clients, and meet with the hotel team.

Financial Returns:

· Achieve budgeted revenues and personal sales goals and maximize profitability.

· Participate in the preparation of the annual operating budget and marketing plan.

· Create and implement sales plans that drive measurable incremental occupancy and increase average rates.

· Produce weekly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

Sales & Relationships:

· Manage day-to-day sales activities and plan work that is the best use of your time and energy.

· Actively sells room nights through outside sales calls, telemarketing and trade shows

· Actively sells to in-house guests (review arrival reports, greeting groups, talking with guests at breakfast to surface additional leads, etc.).

· Know the competition well and what the strengths and weakness are for each hotel.

· Uses the resources available from the Hilton Brand to surface, call on, and track potential business.

· Work with other department managers to ensure proper staffing levels based on guest volume.

Guest Experience:

· Provide guests with helpful information (example: loyalty program, area attractions, restaurants, facility information) to enhance guest experience.

· Develop and maintain relationships with key clients and outside contacts in order to produce group and corporate travel business.

· Coordinate all meetings and events at the hotel and communicate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

Responsible Business:

· Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate departments on solutions.

· Develop awareness and reputation of the hotel and the brand in the local community.

Perform other duties as assigned. May also serve as manager on duty.

Qualifications and Requirements:

Bachelor’s degree in Hospitality Management, Business, Marketing or related field preferred. Minimum two years of experience in a hospitality or hotel sales and marketing setting or an equivalent combination of education and work experience. Must speak fluent English.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Bachelor's (Preferred)

Experience:

• Sales Experience: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Language:

• English (Required)

Work Location: Remote

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