Job description

Position Summary
The Mountain Host provides warm, friendly, and immediate greetings. Provide a first point of positive contact between Hilltop Ski Area and our guest(s)

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:

*
Greeting and informing guests on the business information relating to Hilltop Ski Area

• Helps to maintain lodge cleanliness
• Answering customers complaints or inquiries; treating guests in a manner to ensure their complete satisfaction
• Helps to enforce Hilltop alcohol policy as it regards to AMCO and Municipal regulations.
• Interacting with guests coming in and as they leave, ensuring a positive park experience, enthusiastically promoting all programs and events
• Assist all other departments as needed, to improve customer experience.
• Performing other duties as assigned.
• Helps to facilitate loading zone.
• Promotes and exemplifies a culture of exceptional guest service, teamwork, innovation, and fun! Works well independently and with others. Enjoys “pitching in” whenever and wherever assistance is needed. Conducts and shows a high level of professionalism. Ensures that guests have a fun, safe, and memorable experience. Asks questions, shares concerns, or gives ideas on innovation and efficiencies that improve both the guests’ and employees’ experience.
• Works with the Mountain Department to help execute special events as needed.

Minimum Qualifications (Knowledge, Skills, and Abilities)

*
High School Diploma (GED) preferred. Six months to one year of related experience and/or training; or equivalent combination of education and experience

• Must be 21 years or older
• Must pass a pre-employment background check.
• Must have a current or the ability to acquire a TAPs Certification
• Ability to work in inclement weather on a regular basis for long periods.
• Ability to stay informed of Hilltop events, schedules, trends and conditions
• Ability to work a flexible schedule: early mornings, split shifts, weekends and holidays, and school inservice days.
• Must be a self-starter. Able to be self-directed and able to maximize use of time and resources effectively.
• Excellent communication skills (verbally interacts with management, team members and guests)
• Good verbal and written communication
• Strong organizational skills and ability to multi-task
• Knowledge of workplace safety procedures

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high.

Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Part-time

www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.