Job description

Department: Talent & Leadership Development

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description: Job Summary
Support Teams and Individuals who own highly visible Talent and Leadership Development strategies that support Companywide mission, vision and purpose. Serve as a Talent and Leadership Development expert, provide insight to help strategy become actionable, guide Team to sustainable and implementable solutions, and is responsible for overall deliverable success.
Model the Southwest Way
Guide and lead Team members using SWA talent management practices to coach, develop, and engage Employees
Model the Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
Invest in Leadership and self-growth through participating in continuous learning and development
Responsibilities
Balance business management as a working Leader with the needs of their Employees to ensure programs launch on time and on budget
Accomplish department objectives by leading Employees, planning and evaluating Team goals
Cast the vision and drive the strategy for their business areas in alignment with the overall portfolio strategy, and Departmental and organization strategy and vision.
Represent their area of the business to all internal & external partners with executive presence and accuracy
Maintain business acumen around the Talent and Leadership Development industry and guide Team to create best in class deliverables and processes in alignment with Southwest Airlines values and competencies
Identify and implement needed adjustments to processes to support efficiency and effectiveness
Bring clarity and a path to create specific action plans from broad objectives, and cascade to their Team to mobilize the strategy
Encourage collaboration within the Team and with internal and external partners, model diversity by seeking out perspectives different from their own
Support data-based decision making and adjustments to plans derived from feedback and analytics
May perform other duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Applied knowledge of People Leadership best practices and Manager/Sr. Manager competency behaviors and expectations
Advanced knowledge of Talent and Leadership Development space
Skilled at delegation and identifying the right Employee for the right task or project
Advanced coaching and mentoring skills (feedback, gap identification, individualized development planning)
Advanced organization and communication skills
Advanced problem solving and decision-making skills
Ability to design and conduct analysis and synthesize recommendations
Ability to assume a high level of responsibility and provide direction in a Team-Oriented environment
Ability to meet confidentiality expectations pertaining to confidential, proprietary, and sensitive Company information
Ability to effectively communicate and influence across all levels of leadership, including the Senior Executive Level Education
Required: High School Diploma or GED
Experience
Demonstrated experience in directly or indirectly leading team(s)

Fully functioning, broad knowledge in:
Directly or indirectly leading Teams, programs or projects
Talent Management, Leadership and Employee Development, or Projects and Reporting
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines

Southwest Airlines is an Equal Opportunity Employer.
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