Job description

SUMMARY: Produces supermarket sales by providing point-of-purchase and shelf management services within assigned territory (Manhattan/ Queens/ Brooklyn area).

ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides exceptional customer service and sales support to Diaz Foods and its customers in the following aspects:

Retail Merchandiser Job Duties:

• Determines call schedule by reviewing priorities with supervisor, discussing special instructions, product promotions, new products, and price changes.
• Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.
• Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.
• Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.
• Completes call report by observing display and pricing of competitors' products.
• Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.
• Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.
• Maintains quality results by following and enforcing standards.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

REQUIREMENTS:

• Bilingual in English and Spanish with excellent communication skills
• Customer Service or Sales experience, or appropriate mix of education and experience
• Product Knowledge
• Attention to Detail
• Territory Management
• Travel within assigned territory
• Ability to kneel, sit, squat, bend, and lift 15- 20lbs.

Job Type: Full-time

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