Job description
LHH is seeking a Membership Specialist for a nonprofit organization located in Erlanger, IN. This position is responsible for documenting accurate information into the system, issuing membership cards and assisting with any account changes. Please see details below and apply today!
Job Details:
Responsibilities:
Qualifications:
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records
Job Details:
- Temp to Hire
- $16hr
- Erlanger, KY
- M-F 8a-4:30p
Responsibilities:
- Data Entry - address changes, unclaimed addresses, deceased members
- Compare data to documents to ensure accurate information. Make changes as needed
- Issue membership cards, change passwords, provide officers access to website, navigate webmasters through the Membership Portal
- Evaluate information to determine if processes comply with the National Constitution Bylaws and Regulations
- Answer inbound calls and assist callers
- Provide personalized customer service of the highest level
- Take appropriate action based on caller needs - process and fax paperwork, credit card issues; communicating with other departments
- Communicate with members via email efficiently and professionally
- Additional duties requested by the Membership Manager
Qualifications:
- Knowledge of Microsoft Office applications (Outlook, Word, Excel)
- Excellent telephone and email etiquette
- Excellent written and verbal communications skills
- Must be able to provide each caller personalized customer service of the highest caliber
- Must be able to determine the appropriate course judgement based on situation
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records
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