Job description

POSITION DESCRIPTION:

The Member Services Representative will provide a welcoming environment for new and prospective YMCA members and staff. The representative will be responsible for keeping well-informed of YMCA programs and policies, handle billing and registration for programs and membership, and assist with member needs and requests. The Representative may be asked to participate in off-site and/or street team events in the community promoting the mission of the YMCA and the various programs it offers. This position will fully understand and be able to connect the needs and goals of the prospective member to the value and benefits of YMCA membership and programs resulting in membership conversion.

SCHEDULE:

Monday, Tuesday, Wednesday, & Friday 12pm-5pm

Thursday 9am-1pm or 1pm-5pm

QUALIFICATIONS:

1. Sales and customer service experience preferred

2. High School diploma; Bachelor's degree in Business/Marketing related field preferred

3. Highly motivated and entrepreneurial spirit with the ability to work a variety of hours, including evenings and weekends

4. Ability to work in a fast-paced environment and deal with pressure in meeting sales goals

5. Strong organizational skills

6. Excellent communication and interpersonal skills

7. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

YMCA of Long Island, Inc. provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Paid time off

Schedule:

• Day shift
• Evening shift
• Weekend availability

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Bay Shore, NY 11706: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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