Job description

Primary Function:

Responsible for providing exceptional, quality service to the membership while conducting front-line transactions and cross-selling a full range of financial products and services. All functions must be performed while keeping in line with all regulations and the policies and procedures established by Soo Co-op Credit Union.

Functions and Responsibilities:

• Greet and welcome members to the credit union in a courteous, professional and timely manner.
• Provide prompt, accurate and efficient member transactions
• Processes incoming mail or email transactions as needed
• Perform routine member transactions including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing.
• Maintain an up-to-date and comprehensive knowledge on all credit union products and services
• Promote all services offered by the credit union as it pertains to member’s needs and benefits of having such products.
• Keep members informed of credit union services and policies, including types of available accounts, interest and dividend rates, payroll deduction options and other related services.
• Balance cash drawer at designated times to computer totals.
• Scan daily work and perform such other functions that might be needed from time to time.
• Ensure work station is kept clear of clutter and area is kept clean

Basic Requirements:

• Excellent Interpersonal skills including courtesy, tact, and diplomacy.
• Excellent Communication skills.
• Strong Organization skills.
• Professional appearance, dress, and attitude.
• Solid math skills.
• Ability to operate related computer applications and business equipment
• including10 key calculator, typewriter, copy machine, coin and money counting
• and dispensing machines, and telephone.
• Good typing skills.
• Ability to follow procedures and guidelines.
• Ability to work independently.
• Willingness to assist others.

** Credit and background checks will be required of potential candidates. Interviews will be scheduled by appointment only. **

SCCU is an Equal Opportunity Employer.

Job Type: Part-time

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible schedule
• Paid time off
• Professional development assistance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Work Location: One location

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