Job description
Primary Location US-WA-Lacey
JOB SUMMARY:
Assure all routes are filled and provide timely instructions and responses to requests for information throughout the day from both drivers and customers.
CORE JOB RESPONSIBILITIES:
- Provides customer support by responding to questions and concerns regarding deliveries including no shows, cancellations and scheduled deliveries. Respond to customer inquiries and needs in a timely manner.
- Use computer system to retrieve schedule and asset information. Use reference material to quickly and accurately determine the best method to assign driver resources and routes striving for maximum efficiency and utilization while reducing mileage when possible.
- Update, prepare, and dispense the daily route schedule. Monitor and document route manifests and deliveries throughout the day adjusting for changes as needed. Make and schedule appointments with customers that require delivery appointments. Route drivers according to their skill set and available DOT mandated Hours of Service regulations.
- Complete a variety of daily reports and clerical duties. Ensure correct departments have all necessary paperwork for on time delivery departure.
- Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
- The anticipated salary range for this position is $35,880.00 to $58,760.00 annually / $17.25 to $28.25 per hour. This salary range is an estimate and the actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
- Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
Education
- High School Diploma
Relevant Work Experience
- 2 years’ experiences with handling inbound/outbound call taking, scheduling and/or administrative work.
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