Job description

MEDICAL OFFICE RECEPTIONIST/SCHEDULER

Pulmonary Medicine of Dayton, Inc. is an independent, physician-led practice, premier provider of Pulmonary, Critical Care and Sleep Medicine services in the Dayton area for thirty years.

Our office locations are in Kettering and Miamisburg. Located within the medical office buildings of Kettering Health Main Campus and Miamisburg Campus. Please check out our website at www.pulmonary-medicine.net

Our valued employees are an integral part of our offices and are relied upon to assist in delivering the absolute best in the Patient Experience.

ESSENTIAL JOB FUNCTIONS: Include, but not limited to: Excellent customer service skills by greeting our patient warmly and being professional. Telephone contact with patients to schedule their appointments and manage their coordination of their appointment with orders in the Epic system. Patient checking in and checking out.
Processing patient registration, checking completeness of paperwork, verifying demographics, obtaining insurance cards, and patient identifications. Scanning cards and documentation into EMR. Scheduling appointments, collections, and explaining financial options to patients. Telephone skills include the ability to communicate clearly, maintaining a friendly and helpful demeanor. Experience in Epic scheduling is a plus.

Additional Functions: Must be able to recognize and respond appropriately to urgent situations, maintain professional appearance and personal conduct adhering to employer safety practices.

The Medical Receptionist/Scheduler is under the supervision of the Practice Manager

SUPERVISION EXERCISED: None

EDUCATIONAL REQUIREMENTS: High school diploma or GED

JOB REQUIREMENTS:

• Ability to communicate and relate well with office staff, ancillary departments and public, follow direction, accept orders, and perform repetitive tasks, be patient, courteous, and tactful.
• Able to work under time constraints, multi-task, and work autonomously with little direction.
• Must be able to maintain confidentiality and follow directions.

Required Qualifications:

• 1-year experience in a medical/physician office setting preferred.
• Prior experience in patient registration/healthcare preferred.
• Knowledge of medical terminology and ICD-10 coding is preferred.
• Experience with use of electronic scheduling in EPIC is preferred.

ENVIRONMENTAL/WORKING CONDITIONS: Medical office. Outpatient services. Well lighted, well ventilated, adequate space. Exposure to communicable diseases and other conditions common to clinic setting. Work may be stressful at times.

SCHEDULE: Full Time – Monday - Friday, 8am-5pm

BENEFITS:

• Paid Time Off
• Health Insurance with Health savings account
• Dental Insurance
• 401k matching

Pulmonary Medicine of Dayton is an equal opportunity employer.

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills EPIC: 1 year (Required)

Work Location: Two locations - Kettering and Miamisburg. This position is in our
Miamisburg Office.

Job Type: Full-time

Salary: $16.00 - $18.00 per hour

Healthcare setting:

• Private practice

Medical specialties:

• Pulmonology
• Critical Care
• Sleep Medicine

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)
• Epic: 1 year (Required)

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Critical & Intensive Care
• Pulmonology
• Sleep Medicine

Schedule:

• Monday to Friday

Experience:

• Medical office: 1 year (Required)
• Epic Scheduling: 1 year (Required)
• average to above average computer: 1 year (Required)

Work Location: In person

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Life insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Critical & Intensive Care
• Pulmonology
• Sleep Medicine

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Medical terminology and ICD10: 1 year (Required)
• Epic: 1 year (Required)

Work Location: In person

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