Medical Front Office Receptionist - Family Practice
Full Time
Camp Verde, AZ 86322
Posted
Job description
Overview:
Finance and Insurance Authorization
Communication
Compliance/Safety
Associate's Degree - Preferred
Certificates and Licensure
Fingerprint Clearance Card- Required within 90 days of hire
Experience
Office Coordinator undertakes a variety of day-to-day office and clerical tasks. He/She ensures that the office operations run smoothly and are successful in supporting other business activities.
Responsibilities:
Patient Experience
- Ensures appropriate consents for care and authorization to obtain or release information are obtained.
- Anticipates and promptly responds to customer needs (i.e., answering phones, responding to requests, etc.).
- Actively listens to the people we serve and co-workers. Responds promptly, reliably, and in an understandable manner.
- Demonstrates value of customers' time by providing prompt and courteous service. Communicates to customer when service is delayed.
Finance and Insurance Authorization
- Knowledge of legal and ethical considerations related to patient information.
- Gather and process all necessary patient forms to gain authorization for department visits, tests, labs, and procedures-ECT, TMS (varied by location).
- Ability to understand and use appropriate medical terminology and organization services.
- Processes varied types of payments from patients.
Communication
- Communication with Physicians, checking Patient insurance eligibility.
- Communicates as needed with physicians and other healthcare professionals to clarify diagnoses or to obtain additional information.
- Schedules appointments for patients either by phone or in person with patient's preferences in terms of date and time.
- Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Provides daily schedules to physician/clinicians prior to each day's visits.
- Communicates as needed with physicians' clinicians and their staff about any patient concerns/issues related to scheduling. Consults with office manager about any system problems.
- Prevents, calms, or diffuses irate callers and patients by working with them to identify concerns and properly direct calls or solutions.
Compliance/Safety
- Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
- Completes daily assigned tasks and records daily activity.
- Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
- If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
- Completes all company mandatory modules and required job specific training in the specified time frame.
Education
High School Diploma or GED- Required
Associate's Degree - Preferred
Certificates and Licensure
Fingerprint Clearance Card application number- Required upon hire
Fingerprint Clearance Card- Required within 90 days of hire
Experience
Minimum two years in medical or comparative field- Preferred
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.