Job description

POSITION SUMMARY: Performs various direct patient care activities, treatments, related non-professional services and duties assigned that are necessary in caring for the personal safety and comfort of patients.

ESSENTIAL FUNCTIONS:

Clinical:

1. Interacts with ETCHSI personnel, nurses and assists providers to ensure optimal patient care; clarifies instructions as needed.

2. Assists in providing quality care in a manner appropriate to the age of the patient being served according to ETCHSI policy and procedures while providing privacy to patients.

3. Maintains accurate and complete records reflecting care rendered; i.e., patient’s medical record, logs and encounter form.

4. Identifies and responds promptly to changes in patient’s condition and/or clinic environment.

5. Maintains work areas and exam rooms in a clean and orderly fashion.

6. Maintains cost control of patient supplies by eliminating excessive waste.

7. Organizes job duties and takes initiative in resolving problems/conflicts which enables timely completion of quality work.

8. Has knowledge of medical terminology and uses appropriate abbreviations.

9. Administers all medications accurately using the five (5) rights, documenting medications according to ETCHSI policy and procedures.

10. Performs all laboratory functions upon completion of laboratory skill assessment.

a. Performs lab procedures as ordered by clinic providers.

b. Maintains a clean, well-stocked lab area, as assigned.

11. Uses proper telephone etiquette.

12. Does not make or receive excessive personal calls.

13. If bilingual, translates in Spanish between non-Spanish speaking staff and Spanish speaking patients as requested.

14. Performs all other duties as assigned.

Clerical; in addition to Clinical:

15. Provides clinical support staff with a superbill, labels and other paperwork as required upon the patient’s arrival in the Pod.

16. Schedules follow-up appointments for patients.

17. Performs a variety of clerical functions; i.e., copying and compiling packets of forms, and education materials.

GENERAL ENTITY EXPECTATIONS OF STAFF MEMBERS:

1. Maintains confidentiality of patients and provides services in a professional manner.

2. Exhibits and promotes positive relationships by showing consideration and respect for patients, visitors, and other ETCHSI personnel along with being cheerful, courteous and responsive.

3. Maintains professional and neat appearance with regular hygienic habits to prevent work place offensiveness.

4. Exhibits cleanliness and orderliness in personal and work habits.

5. Follows appropriate chain of command.

6. Is responsible for personal growth and professional development. Identifies and meets educational needs for self.

7. Is receptive to guidance and constructive criticism.

8. Attends ETCHSI educational programs.

9. Attends and participates in staff meetings.

10. Demonstrates a willingness to participate and follow through with special projects and committees.

11. Abides by ETCHSI attendance policy and established procedures for notification in case of absence.

12. Takes initiative in resolving problems and conflicts.

13. Assists in maintaining a safe, secure and aseptic environment for all patients and employees.

14. Adheres to regulatory agency requirements with respect to infectious disease and hazardous materials.

15. Is familiar with and abides by OSHA Standards, Hazardous Materials, Universal Precautions, use of personal protective equipment, Evacuation, Fire, Disaster, and Safety Plans.

16. Uses appropriate body mechanics and follows safety procedures.

17. Obtains annual TB test and attends Safety Recertification annually.

18. Completes Incident Reports within 24 hours of incident and turns them in to the Safety Officer.

EDUCATION: High school graduate or equivalent. Prefer certification as a Medical Assistant.

SKILLS:

Must have good communication skills. Must be able to understand moderately complex written and/or oral instructions and maintain working relationships with other employees. Experience giving injections and oral medications preferred. Must have the ability to react calmly in an emergency situation. Requires the ability to distinguish letters or symbols. Requires the use of various pieces of medical equipment. Requires the use of office equipment such as but not limited to computer, telephones, fax machine and copiers. Bilingual (English/Spanish) a plus.

LICENSURE: Maintains certification in CPR.

TYPICAL PHYSICAL DEMANDS:

Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires standing and walking for extensive periods of time. Requires working under stressful conditions or working irregular hours. Requires frequent exposure to medicinal preparations and other conditions common to a Clinic environment.

ETCHSI offers an extensive benefits package including, but not limited to:

• Competitive pay*
• Medical, dental and life insurance**
• Paid time off (PTO)/ paid holidays**
• Retirement plan*

Applications are available as follows:

• Website: www.etchc.com
• 1309 S. University Drive, Nacogdoches, TX
• 1210 Douglass Road, Nacogdoches, TX

OR

• Mail a resume to:

ETCHSI Human Resources

PO Box 632040

Nacogdoches, TX 75963-2040

- - NO PHONE CALLS PLEASE - -

Our admin office is located at 1401 South University Drive, Nacogdoches, TX 75964

ETCHS is a not-for profit 501(c)(3) corporation and an EEOE.

This non-profit corporation is a Health Center Program grantee through the US Department of Health and Human Services (HHS) under Section 330(e) of the Public Health Service (PHS) Act (42 U.S.C. §254b). ETCHS is deemed to be an employee of the US Public Health Service (PHS) under 42 U.S.C. §§233(g)-(n) with respect to certain health or health-related claims, including professional liability claims, for itself and its covered individuals acting within ETCHS’ approved scope of services.'
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Work Remotely

• No

Job Type: Full-time

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Experience:

• Clinical: 1 year (Preferred)

Work Location: One location

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