MC OPERATOR

Full Time
Anaheim, CA 92807
Posted
Job description

Pay: $15.75 - $16.00 per hour

Act as a first line contact with the customer’s personnel providing a polite and efficient service.


  • Enter, update and monitor client activity on the
database on receipt of appropriate fax from clients, print and fax reports to
agencies as required.


  • Acquire a completeunderstanding (end user level) of all systemsand electronic monitoring equipment provided.


  • Respond timely and professionally to internal
and external customer requests via telephone, email, via remote access, and in-person.


  • Escalate advanced electronic monitoring hardware
and software issues to MC Supervisor or Helpdesk personnel while stayingcurrent with technological trends related to hardware and software applications offered by Sentinel.

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