Job description

Job Details

Job Location

McGrew Equipment Company - Seven Valleys, PA

Job Title: Master Service Technician
Reports To: Service Manager
FLSA: Hourly (non-exempt)

Summary

This position is responsible for supporting customers by safely performing various maintenance, troubleshooting, and repair functions in a shop environment on gasoline & diesel-powered machinery in compliance with company policies and procedures.

Essential Duties & Responsibilities (includes but is not limited to the following):

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill and/or physical or other abilities required.

• Follow all company safety policies and practices to ensure a safe work environment for all employees and visitors.
• Must be able to effectively use all information systems and equipment provided to meet company communication, diagnostics, research, and training needs.
• Successfully able to execute the Service Work Order Repair Process:Ability to inspect new, used, and failed machinery, identifying latent or specific problems (based on customer concern, operation, testing and diagnostic techniques) troubleshooting and analyzing the problem to determine root cause of the failure.

Ability to conduct research using company, public and OEM resources as necessary to determine required parts, repair procedures and labor hours required to correct the failure.
Perform the necessary maintenance and repairs using safe work practices including disassembly and reassembly of components as well as replacing defective parts.
Notify management of any unforeseen conditions or issues out of the repair scope encountered during the repair process.
Upon repair completion, fully test the machine to ensure the problem has been successfully corrected.
Clean up work area, return any unused parts to the Parts Department and return any special tools used to the tool cage.
Complete all required work order documentation in a timely fashion including accounting for all parts, labor time, completing required forms, attaching pictures & videos as well as writing a coherent, factual, and detailed repair summary.

• Must regularly meet or exceed repair time standards as set by OEM guidance and management or demonstrate the ability to improve repair times to standard with repetition.
• Repair quality must meet or exceed industry, company, and OEM workmanship standards.
• Must possess basic to advanced electrical, mechanical, and hydraulic troubleshooting, diagnosis, problem-solving, and repair skills depending on experience or demonstrate the ability to improve skills and retain knowledge to standard through task repetition, formal training, and on-the-job training.
• Regularly and professionally support, communicate, and collaborate with other technicians, staff and management contributing to a productive teamwork environment.
• Ensure company tooling and shop equipment is maintained, cleaned properly, and properly returned to storage after every use.
• Maintain a clean and safe work area.
• Support other branch functions including Rental and Parts as well as loading and unloading of machinery as required.
• All other duties as assigned.

*

Educational & Experience Requirements:

• At least 10+ years of experience as a technician in Heavy construction, forklift, diesel, or farm equipment
• Direct heavy equipment maintenance and repair experience preferred.
• Heavy Equipment, Diesel, or Forklift Technician Certifications and training preferred.
• General knowledge and familiarity with computer and information systems required.

Essential Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to fifty (50) pounds and may occasionally lift and/or move up to seventy-five (75) pounds. Specific vision abilities required of this job include close vision, distance vision, color vision and peripheral vision.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 10 years

Schedule:

• 5x8
• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Seven Valleys, PA 17360: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Diesel engine repair: 1 year (Preferred)
• Mechanical knowledge: 1 year (Preferred)

Work Location: In person

www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.