Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as a Marketing Professional – Online Services Project Manager to provide customer support for CS Online products including but not limited to teamplayFleet, teamplayFleet Connect, WebShop, and Configurable Service Agreements.

Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers.

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Marketing Professional – Online Services Project Manager, you will be responsible for:

Customer-focused, innovative thinking working closely with internal and external customers and leaders to grow CS Online services

• Interacting with healthcare facilities directly assisting with online registration, administration, navigation and training
• Managing the buyer's journey, engagement strategies, user experience and execution
• Investigating and resolving all reported issues with site navigation and access—determining fault; engaging appropriate resources to resolve; updating customers of resolution and/or time estimate for resolution
• Working closely with peers in Global teamplayFleet and eCommerce teams to identify opportunities to create and develop greater demand including product changes and Improvements
• Demonstrating and presenting teamplayFleet, teamplayFleet Connect, WebShop, ConSec and other online services to internal and external users—online, in face-to-face meetings and at tradeshows
• Excellent written and oral communication skills
• Patient and courteous approach to customer support

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers

• 
  Providing customer support for CS Online products including but not limited to teamplayFleet, teamplayFleet Connect, WebShop, and Configurable Service Agreements.
• Working under the direction of the Director eCommerce, the Online Services Project Manager will coordinate with the teamplayFleet Product Manager, Global eCommerce partners, modality product management, sales, and customer experience teams to develop, administer and enhance the online customer experience.
• Measurements of success will include user experience, growth in users and user adoption, user satisfaction based on customer satisfaction surveys and revenue growth from CS eCommerce properties.
• Successful applicants must be able to work in a matrix organization and will have a strong understanding of eCommerce, user experience, go-to-market strategies and sales process.

Required skills to have for the success of this role

• Bachelor’s degree in business, marketing, computer science, engineering, or related field is preferred
• 2+ years of relevant work experience in fields such as eCommerce, technical marketing or customer service
• Experience with SAP
• Demonstrated experience leading, deploying and enhancing successful customer-facing websites or comparable digital channels
• Experience developing and delivering persuasive presentations to internal and external audiences
• Exceptional organizational, analytical and project management skills
• The ability to manage ambiguity, work autonomously, and multi-task in an agile and fast-paced environment
• Skilled at problem solving and proposing creative/non-traditional solutions to problems

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.

If you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.