Job description
WHO WE ARE:
Do you have a firm grasp of accounting principles, a positive attitude, and excel in leadership roles? Is investing in others part of your belief system?
We are looking for an MCA (Market Center Administrator) who can lead the Market Center staff in designing and implementing powerful support and operational systems that empower associate businesses. This person should be a leader in strategic, financial decision making, ensure appropriate bookkeeping and accounting systems are accurately maintained, and own Market Center profitability.
WHAT YOU'RE BRINGING TO THE ROLE:
The Market Center Administrator (MCA) uses systems and tools to analyze and maintain financial records. Additionally, the right candidate has strong communication skills, and the ability to effectively problem-solve while dealing with a variety of personalities. Moreover, the MCA will utilize systems and strategies to collaboratively drive the Market Center to profitability through growth in market share. The MCA uses this value to both attract and retain agents while supporting agents' growth in production. Additionally, the MCA supports agents in building profitable businesses by demonstrating and consulting on shared business-building fundamentals.
Apart from supporting agents, the MCA supports the Team Leader, and guides the Market Center staff in designing and implementing powerful support and operational systems that empower agent businesses. They ensure appropriate bookkeeping and accounting systems are accurately maintained, complete weekly soft closes, and assess Company Dollar daily. MCAs own Market Center profitability and understands increasing revenue through growth in market share.
The MCA must be self-sufficient and self-directed in their activities while understanding their activities must be in complete alignment with the rest of the Market Center leadership team. MCAs have a track record of success in supportive leadership roles with a background in accounting. They have at least 1-3 years of experience in leading others.
Your duties will be to:
- Collaborate with the Operating Partner (OP), Team Leader (TL) and Director of Operations to plan for Market Center profitability using Keller Williams’ systems and tools
- Collaborate with the Team Leader to build strong systems that enable the TL to focus on market share appointments.
- Oversee the leadership staff in their duties and provide world-class customer service experience to our staff and agents.
- Help to construct projections in appointments, gross, net, and profit. Regularly communicate actual numbers. Support the team in identifying solutions if actual results are not in alignment with goals.
- Build systems to ensure all agents in production have goals.
- Lead Market Center in adoption of the new KW technology systems and tools
Essential duties and responsibilities:
- On a daily basis, use the Daily Company Dollar tool to identify the amount of Company Dollar that has been received for the month, and the amount that is pending.
- Process the agent's commissions correctly and in a timely manner.
- Implement full charge bookkeeping; (A/R and A/P).
- Oversee purchasing (supplies and equipment).
- Onboard agents in a timely manner
- Ensure that agents pay their MLS dues and our account is up to date.
- Complete weekly soft closes and communicate key numbers, any anticipated challenges, and any opportunities to celebrate to the rest of the Market Center leadership team.
- Complete accurate banking and accounting.
- Complete monthly closes and transmits monthly data on time.
- Oversee maintenance of office equipment and technology
- Attend monthly ALC meetings and record meeting minutes
- Assist with organizing and planning Market Center events, training, etc.
Job Requirements:
- 4-year college degree in Accounting, Finance or Business
- Accounting experience, minimum 2 years
- Leadership/Management experience
- Proficient in excel and word
- Experience with QuickBooks or a similar program is a plus
- Strong written and verbal communication skills
- Tech-Savvy - skilled with Microsoft Office, and Google Suite. Knowledge of general printers, computers, and office technology.
- Positive attitude and energetic demeanor
- Commitment to relationship building, follow-up, and top-level customer service
- Ability to handle multiple tasks
- Capacity to work in a fast-paced and unpredictable environment
- Professional appearance and dress
- Effective and efficient verbal and communication skills
- Customer service skills and interpersonal etiquette
- Computer, office equipment and phone skills
- Willingness to learn new tasks and accept additional responsibilities as requested
- Experience in Real Estate and/or Keller Williams is a bonus, but interest in the industry is a MUST!
Job Type: Full-time
Salary commensurate with experience
Benefits:
- Paid time off (Holiday, Vacation, Sick, Personal days)
- Paid training and bi-annual conferences
Physical Setting:
- Office (1700 Route 23 N, Wayne NJ 07470)
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Required)
Experience:
- Microsoft Excel: 1 year (Required)
- Accounting: 1 year (Required)
License/Certification:
- CPA (Preferred)
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
N/A
Work Location: One location
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