Job Title: Manual QA

Client: PetSmart

A/B/C req (Why is it an A/B REQ?): B

• Timeline (accepted on the calendar): Tuesday-Thursday 12-1pm interview times

Duration: 6 months, will extend

Interview Timeline (process): 1 round, 2 if needed

Start Date: ASAP

Location: 19601 N 27th Ave, Phoenix, AZ 85027 (will be an ONSITE position 100% of the time)

Manager Notes:

Project scope:

Projects related to retail technology, POS software is being replaced, front end testing, not back end or integration testing, payment testing is a plus

Loyalty and marketing- front end, run through test cases in their physical lab.

Nice to have: anyone in retail, payment, solid manual testing, troubleshoot and problem solve

Required :4-5 years manual, debug management, lead or been a part of big projects, Jira, Qtest (can train on this)

Plans for automation: planning on scaling up what they need to learn automation (taska), any exposure to automation is a plus

Immediate need and hasn't seen any candidates

How this role will make an impact:

The QA Analyst will manage quality and assigned testing across the entire Store Technology Project/Program. They are responsible for assuring that their assigned solutions and services meet PetSmart's standards and customers' expectations for quality.

Your goals and responsibilities will include:

• Plan, design, craft and execute manual tests cases for solutions and services in a complex integrated environment
• Coordinate various test-related activities for project delivery: identifying task dependencies, test schedules, creation of test data, utilization of test environments, etc.
• Work with product stakeholders to identify and prioritize tests that are candidates for integration, regression and automation.
• Delegate/Coordinate, manage and work with internal teams to deliver on QA efforts
• Provide constructive feedback throughout the development lifecycle
• Develop new test cases and enhance current test suite as new functionality is built
• Manage the status of defects/enhancements in the issue tracking/change management system as well as manage defects through issue resolution for any vendor provided solutions
• Collect and report data pertaining to bug detection, defect testing results and performance
• Work with development and delivery teams to enhance the testability of their code, and to analyze and resolve defects in a timely matter
• Provide on-site guidance and mentorship to other QA testers
• Partner with IS and Business teams through testing strategy, findings, and continuous improvement

What you’ll bring to the table:

• 4-5 years of strong manual QA Testing experience
• Solid understanding of software testing practices and agile development
• Strong Analytical skills that helps with working independently under minimal direction
• Great communication, Positive attitude and strong work ethic
• Leadership skills to manage multiple priorities and guide other testing efforts
• Experience with Jira/Confluence or similar project management platform
• Understanding of Agile/Scrum frameworks is helpful
• Strong customer focus and ability to clearly understand requirements and designs, offer recommendations for improvements and ability to ensure solution meets the customer needs
• Passion for delivering quality software solutions, systems and services
• Proven ability to work under tight deadlines and the ability to deal with ambiguity
• Strong problem solving skills

A standout Candidate will have:

• Specific experience with Point of Sale platform testing, including Payment integration experience highly preferred
• Experience with Retail, Loyalty, Payment and Marketing solutions
• Experience in testing with web, mobile application and API messaging across multiple devices.
• Experience with Automation test tools, such as TOSCA
• Stress/Performance/Security testing experience is a plus
  

About our IT team:

We’re growing at a faster pace than we ever have before, investing heavily in cutting-edge technology and, more importantly, our people. Our PetSmart IT team isn’t just its own department, they are valued business partners to every area of our company. At every level, our IT associates are empowered to come up with innovative ideas that have strategic impacts to the business. You’ll take pride in the work that you do and the “why” behind it all—for the love of pets.

Click here to meet Mike Goodwin, PetSmart’s CIO https://vimeo.com/254726837

Why you’ll love it here:

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• A work-life balance and family events such as movie nights, art events and holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• Starbucks cart—productivity at its finest!
• “Lil’ Paws” learning center and onsite childcare facility
• Volunteer events with PetSmart Charities