Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Managing Director, Ground Crew Planning sets the long-term ground planning strategy and oversees the financial performance of AOCS, Call Center and M&E Resource Planning (CSAs, RSAs, Call Center Agents and Mechanics) at Alaska Air. As a people leader, this role establishes strategic goals and direction for a team of leaders to execute ground-related planning, staffing and productivity for future growth and stability of the Company’s ground operations.

Key Duties

• Establishes, leads and executes the development and implementation of the division’s strategic business plans, performance measurements, and the development of divisions or corporate goals focusing on continuous improvements of people, systems, and processes.
• Drives efficient and accurate use of AOCS, Call Center and Maintenance resources including partnering with the Training and Commercial departments in planning and processes.
• Oversees the development, implementation, and maintenance of technology solutions (hardware and software) to support ground resources, training and leadership strategies.
• Leads the management and administration of ground schedule bidding
• Drives the divisions’ business management, analytical, and planning capability.
• Responsible for conducting regular analyses to ensure training capacity is sufficient to support the airline’s growth plans. Expected to present investment recommendations to senior leadership required to sustain future growth.
• Ensures analytical rigor plays an active part in division operating decisions.
• Promotes a high-performance culture by developing people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent, and succession planning across teams and functions.
• Influences company culture through action, presence, and reinforcement of behaviors.
• Coordinates and works with the AOCS, Call Center and Maintenance VPs and Managing Directors as well as the President of McGee Air Services to ensure departmental cooperation in achieving division goals and financial performance.
• Assumes leadership support role for the divisions’ negotiation team for IAM and AMFA negotiations.

Job-Specific Experience, Education & Skills

Required:

• 10 years of business management or planning experience.
• 5 years people leadership experience managing large work groups with multiple layers.
• Bachelor’s degree, or willingness to attain bachelor’s degree within six years of start date.
• Proven ability to leverage business acumen, analytic and critical thinking capability to position the organization as a critical business partner.
• Sound, strategic thinker with a track record of demonstrating good judgement, strong business acumen, and executing plans with a sense of urgency and a mind for safety.
• High energy, positive and executive-level presence along with strong communication (e.g., verbal, written, presentation) and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners.
• Skilled at making and defending tough decisions, while demonstrating care and concern for the opinions of others, both inside and outside the organization.
• Demonstrated ability to influence change and initiate actions that have strategic impact and drive a high-performance culture.
• An active and effective leader that communicates well with her/his team to motivate and develop staff.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred:

• Master of Business Administration degree.

Job-Specific Leadership Expectations

• Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
• Ability to proactively influence operational outcomes, to set strategy, and to develop and monitor action plans to execute that strategy.
• Promote a high-performance culture by cultivating and motivating direct/indirect reports through coaching, mentoring, and by providing regular and meaningful feedback.
• Innovative, apolitical, resilient, fact-based, and creative solutions-focused mindset, with ability to thrive in a rapidly changing, collaborative environment and to manage conflict.
• Embody our value of being inclusive and understanding that diverse and inclusive teams produce strong results. They ensure that everyone in their organization has equal access to opportunity regardless of their race, religion, ethnicity, gender, sexual orientation, or age.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Competitive total rewards package
• Medical, dental and vision benefits
• 401k match program
• Monthly incentive pay plan
• Annual incentive pay
• Equity grants
• Generous paid time off
• Unlimited confirmed travel privileges on Alaska Airlines & Horizon Air
• Lounge membership

Apply by 7:00 PM Pacific Time on 9/12/2022

Employment Type Full-Time

FLSA Status Exempt

Regular/Temporary Regular

Requisition ID 2022-9012

Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.